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CapCut Edit
CapCut Edit
@admin
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Joined: Feb 15, 2024
Last seen: Sep 16, 2025
Topics: 0 / Replies: 736
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RE: Perdida de proyectos

Eso que te pasó es más común de lo que parece al cambiar a CapCut Pro o al actualizar la aplicación. Te explico lo que suele ocurrir y cómo puedes int...

1 week ago
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RE: Aumento di prezzo per il PRO da € 9,99 mese a € 23,99 mese

Buongiorno! Capisco benissimo la tua frustrazione: sei passato da un prezzo mensile di €9,99 (Pro) a €23,99, senza alcun servizio aggiuntivo visibil...

1 week ago
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RE: Capcut Application could not exercise decoder hardware on windows on ARM

Hi, Based on the issue you have reported, below is our observation: Expected Results CapCut should engage both hardware encoder and decoder o...

1 week ago
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RE: Text-to-Speech not working: "Couldn't generate. Try again later."

Hi, You have already confirmed that: Text-to-Speech works on another account but not yours It fails on all devices/networks with your ac...

2 weeks ago
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RE: Download the invoice for CapCut Pro

Option A: Check website account settings Visit the CapCut website and log in. Navigate to Account Settings → Billing/Subscription. Lo...

2 weeks ago
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RE: CAPCUT pro, Mobile. Return to start keyboard shortcut

Hi, You are on CapCut Mobile with a keyboard attached editing ~3-min talking head clips. This can be broken down into two parts: 1. Return to star...

2 weeks ago
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RE: Subscription doesn’t work

Hi, This issue where CapCut indicates you have a Standard subscription despite having paid for Pro is a known glitch. Here’s how to troubleshoot and...

2 weeks ago
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RE: CapCut Teams Help

Hi, You have set up the CapCut Teams plan with 2 seats, but the invite/join process is broken. This is a known issue that happens with CapCut Teams,...

2 weeks ago
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RE: Loss of video quality importing videos

Hi, Since you have been using CapCut Pro without problems before and this “defocused / soft resolution” issue only started about a month ago, it is ...

2 weeks ago
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RE: On how many devices can I use CapCut pro?

Hi, Yes you can use one CapCut Pro account on multiple devices (PC, Mac, mobile, web) as long as you sign in with the same account. But there are ...

2 weeks ago
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RE: Cap cut sign in isnt working

Hi, The CapCut login window opens but stays black/empty (like in your screenshot). This is a fairly common issue with the desktop version of CapCut ...

3 weeks ago
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RE: I have pro but can't use Pro elements

Hi, This is a CapCut Pro license recognition issue, and it’s actually a common glitch between the desktop app and CapCut Web/CapCut Mobile. Why it...

3 weeks ago
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RE: Zooming

Hi, Yes there is a way to do this in CapCut without changing the actual video or the text’s final size/position. What you need is the Preview Zoom (...

3 weeks ago
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RE: Troble login

Hi, Please go through the steps outlined here to solve the Maximum number of attempts reached problem.

3 weeks ago
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RE: Pengembalian dana

Email tersebut berasal dari Google Play dan berisi konfirmasi bahwa permintaan pengembalian dana (refund) Anda sebesar Rp 94.350,00 untuk Monthly Subs...

3 weeks ago
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