Hi, This is a very common confusion with the PC version of CapCut, and here nothing is actually wrong with your editing. The issue comes from how Ca...

CapCut currently only gives you Page Scroll. So if you are used to scrolling ahead during playback, previewing upcoming edits or navigating while the ...

CapCut for Mac might not have some of the menu items mentioned earlier. Where the transcript options button is? In the Transcript panel, the contro...

Hi, It looks like your template creation is hitting a bottleneck during the final processing or upload phase. Since "Creating template" requires a c...

Hi, The timeline preview inside the Transcript panel is missing in CapCut Pro for Mac. This issue has been discussed by other users also recently an...

Hi, We would request you to write this message to [email protected] which will directly deliver the message to CapCut Customer Support te...

Hi, This is a recent CapCut desktop change + cloud sync issue, not something you broke. From your screenshots we can see three important things: ...

On CapCut PC, the main login options are: Google, TikTok, Facebook and CapCut Mobile (QR code). The email option does not appear in the desktop inte...

Hi, You are moving a CapCut desktop project from Windows to macOS, and CapCut is detecting it as coming from an “unusual path” or incompatible versi...

Hi, If your compound clips were made from full videos, the actual media files are almost certainly NOT gone. What is gone are the project references...

Hi, That “TikTok (Pro)” share option is not a separate downloadable version of your video. What that TikTok Pro option actually is It is a di...

On Mac, in the current build of CapCut 8.1.1, there is no Timeline or Playback section inside Preferences. So what you are seeing is correct you are n...

Hi, You are in the Animations → In section of CapCut, and some effects (like Zoom 1 / Zoom 2) randomly disappear. This is a pretty common CapCut iss...

Hi, Agree that workflow flexibility is essential, especially for editors who are used to scrubbing while playing. Since you are using Mac, let's w...