Hi, You have already earned money and a technical block is stopping you from withdrawing it. Other people have faced this issue and this is a known ...

Hi, There are structured online CapCut classes (not just YouTube videos) that are suitable for beginners and also provide certificates or recognized...

Hi, We understand it is important especially with CapCut Pro and crucial files on the line. The message you are seeing means CapCut has temporarily ...

Gracias por la información tan clara y por las capturasCon lo que enviaste ya se puede confirmar exactamente dónde está el problema y cómo resolverlo....

CapCut periodically checks: App integrity Version compatibility Network region and server reachability If the app fails one of these checks e...

Gracias por las capturas, ayudan muchoPor lo que se ve, sí tienes la suscripción activa, pero CapCut no te está reconociendo la cuenta correcta al ini...

Hi, This is a very common CapCut behavior and we will help you fix this issue step by step: Why this is happening even without “Apply to all” In ...

We request you to send this exact message to [email protected] who will be able to help you with your refund requests. Be sure to add detai...

Hi, You have already tried the right first steps. Since the timeline playback is smooth but the exported file has freezes, this almost always points...

Hi, This is a known limitation + instability issue with the web version of CapCut. Here’s what’s going on and how to fix and work around it. Why a...

Hi, What you have mentioned does match a compromised or security-locked account scenario, especially since you were logged out everywhere and now ge...

Yes your HP ZBook Fury 15 G8 is more than powerful enough.The issue is not performance, it is how CapCut classifies and enables AI features on differe...

Hi, We are sorry to hear you having trouble accessing your CapCut Pro account after purchasing a license. This kind of login problem and subscriptio...

Hi, We are sorry to hear about your project loss especially when you were at the final edit and on a deadline. What you’re seeing does match a corru...

Hi, What you have mentioned is a CapCut Desktop issue when moving to a new computer, and it is not a bug in your project. It is caused by device-bas...