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CapCut Edit
CapCut Edit
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Joined: Feb 15, 2024
Last seen: Jan 19, 2026
Topics: 0 / Replies: 920
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RE: Animations not showing

Hi, This is a known limitation + instability issue with the web version of CapCut. Here’s what’s going on and how to fix and work around it. Why a...

2 weeks ago
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RE: Account compromised – unable to log in after unauthorized access

Hi, What you have mentioned does match a compromised or security-locked account scenario, especially since you were logged out everywhere and now ge...

2 weeks ago
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RE: How to fix AI HD and Ultra HD Export Features Missing on New Computer ?

Yes your HP ZBook Fury 15 G8 is more than powerful enough.The issue is not performance, it is how CapCut classifies and enables AI features on differe...

2 weeks ago
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RE: CapCut PRO Account Recovery

Hi, We are sorry to hear you having trouble accessing your CapCut Pro account after purchasing a license. This kind of login problem and subscriptio...

2 weeks ago
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RE: Unable to use project in CapCut

Hi, We are sorry to hear about your project loss especially when you were at the final edit and on a deadline. What you’re seeing does match a corru...

2 weeks ago
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RE: How to fix AI HD and Ultra HD Export Features Missing on New Computer ?

Hi, What you have mentioned is a CapCut Desktop issue when moving to a new computer, and it is not a bug in your project. It is caused by device-bas...

2 weeks ago
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RE: Enhance Video Stalling for a week now

Hi, This issue should not happen especially after a week, changing PCs, and already trying the obvious fixes. Let us go beyond the usual checklist...

2 weeks ago
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RE: Capcut not opening

Hi, We are sorry that you are dealing with this issue of a white/blank screen on the CapCut for months, especially when others at least see the logo...

2 weeks ago
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RE: Help Needed: Can’t Access CapCut Pro After Purchase, Login Issues with TikTok Account

Hi, Login lockouts like this can be challenging when you have already paid for Pro. Based on the specific errors you are seeing, this looks to be ac...

3 weeks ago
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RE: eu estou pagando o pro e não consigo acessar os benefícios

Mesmo pagando CapCut Pro, esse limite de ~4 GB por vídeo ainda pode aparecer por alguns motivos técnicos e de plataforma — não é só uma questão de ass...

3 weeks ago
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RE: Request for refund

We request you to send this exact message to [email protected] who will be able to help you with your refund requests. Be sure to add detai...

3 weeks ago
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RE: Can't log in

Hi, You are getting “Couldn’t sign in. Try again later" error as we can see in your screenshot. Based on CapCut behavior and your screenshot, belo...

3 weeks ago
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RE: Problem with font

Hi, This is a known issue that has been affecting Druk / DrukWide users recently and in most cases it’s not your fault and not a broken font file. ...

4 weeks ago
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RE: CapCut ログイン制限解決

お問い合わせ内容を拝見しました。**CapCut(プロアカウント)**で表示される「試行回数が上限に達しました」 というエラーについて、考えられる原因と対処法をご案内します。 発生している現象の整理 プロアカウントを利用中 同時ログインは 5名以内 に制限している ...

4 weeks ago
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RE: problemi di caricamento con cap cut

In CapCut questo errore “alcune foto di questo progetto sono corrotte” è abbastanza comune e di solito non significa che il progetto sia davvero perso...

4 weeks ago
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