CapCut periodically checks: App integrity Version compatibility Network region and server reachability If the app fails one of these checks e...

Gracias por las capturas, ayudan muchoPor lo que se ve, sí tienes la suscripción activa, pero CapCut no te está reconociendo la cuenta correcta al ini...

Hi, This is a very common CapCut behavior and we will help you fix this issue step by step: Why this is happening even without “Apply to all” In ...

We request you to send this exact message to [email protected] who will be able to help you with your refund requests. Be sure to add detai...

Hi, You have already tried the right first steps. Since the timeline playback is smooth but the exported file has freezes, this almost always points...

Hi, This is a known limitation + instability issue with the web version of CapCut. Here’s what’s going on and how to fix and work around it. Why a...

Hi, What you have mentioned does match a compromised or security-locked account scenario, especially since you were logged out everywhere and now ge...

Yes your HP ZBook Fury 15 G8 is more than powerful enough.The issue is not performance, it is how CapCut classifies and enables AI features on differe...

Hi, We are sorry to hear you having trouble accessing your CapCut Pro account after purchasing a license. This kind of login problem and subscriptio...

Hi, We are sorry to hear about your project loss especially when you were at the final edit and on a deadline. What you’re seeing does match a corru...

Hi, What you have mentioned is a CapCut Desktop issue when moving to a new computer, and it is not a bug in your project. It is caused by device-bas...

Hi, This issue should not happen especially after a week, changing PCs, and already trying the obvious fixes. Let us go beyond the usual checklist...

Hi, We are sorry that you are dealing with this issue of a white/blank screen on the CapCut for months, especially when others at least see the logo...

Hi, Login lockouts like this can be challenging when you have already paid for Pro. Based on the specific errors you are seeing, this looks to be ac...

Mesmo pagando CapCut Pro, esse limite de ~4 GB por vídeo ainda pode aparecer por alguns motivos técnicos e de plataforma — não é só uma questão de ass...