If you’re trying to download stock materials like a news background in CapCut PC and the download circle just keeps spinning endlessly, don’t worry — you’re not alone! Even with a strong internet connection, this problem can happen. Here’s why it occurs and two methods you can use to fix it without losing your projects.
Why downloads get stuck in CapCut PC?
Several issues can cause the stuck download problem:
- Temporary bugs in the CapCut app.
- Corrupt cache files.
- Firewall or antivirus blocking downloads.
- Outdated CapCut version.
- Server-side issues with certain stock materials.
Luckily, you can fix it yourself without needing to uninstall the app immediately.
Quick Method: Manually clear broken downloads
Follow these steps to manually fix the problem:
Step 1: Close CapCut Completely
- Make sure CapCut isn’t running. Right-click its icon near the clock and choose “Exit.”
Step 2: Open the CapCut Cache Folder
- Press “
Windows + R“. - Type “
%AppData%\CapCut\User Data” and press Enter.
Step 3: Find and Clear Cache Files
- Look for folders like “
Cache“, “Downloads“, or “AssetsCache“. - Delete any files related to the stuck material, or delete all files inside the cache folders safely.
Step 4: Restart CapCut
- Launch CapCut again and try downloading the stock material.
If the download still gets stuck, move on to the Super Clean method!
Super clean method: Safe reset without losing projects
If the first method doesn’t work, here’s how to deeply reset CapCut while keeping your projects safe:
Step 1: Backup Your CapCut Projects
- Navigate to “
C:\Users\[Your Username]\Documents\CapCut“. - Copy the entire CapCut folder to a safe location like your Desktop.
Step 2: Uninstall CapCut
- Open Settings > Apps > Installed Apps.
- Find CapCut and click Uninstall.
Step 3: Remove Leftover CapCut Settings
- Press “
Windows + R“, type “%AppData%“, and delete the CapCut folder. - Press “
Windows + R” again, type “%LocalAppData%“, and delete the CapCut folder there too.
Step 4: Reinstall CapCut
- Download the latest version from CapCut’s official website.
- Install it fresh.
Step 5: Restore Your Projects (Optional)
- Copy your backup CapCut folder back to “
C:\Users\[Your Username]\Documents\CapCut“. - Open CapCut, and your projects should appear as before.
Final Tips
- Always keep CapCut updated.
- Clear your cache regularly if you use a lot of stock materials.
- If you often face region-based download issues, consider trying a VPN.
By following either of these methods, you’ll be able to fix stuck downloads in CapCut PC and get back to editing without frustration!
Stay creative and keep your editing workflow smooth!
