Ever since updating to version 7.7.8, the CapCut iPad (desktop) app has become almost completely unusable for me.
When I'm working on a larger project, the preview player and playhead eventually stop responding altogether. The only way to continue is to completely close the app and reopen the project. Unfortunately, as soon as I return to the same part of the timeline, the issue happens again.
I'm also unable to export my project. The export process consistently gets stuck at the same percentage and never finishes.
I've already tried:
- Duplicating the project.
- Exporting the video in smaller sections.
Neither workaround solved the problem.
I've been using the iPad desktop app for about seven months. It's always had the occasional bug, but it's generally been stable enough to work with. Since updating to 7.7.8, though, it's become nearly impossible to use.
Is anyone else experiencing these issues after the latest update? If you've found any workarounds or fixes, I'd really appreciate hearing them.
Hopefully CapCut addresses these problems in the next update.
Hi,
As someone who has been editing extensively on the CapCut iPad desktop interface for the past several months, I completely feel your pain.
When a timeline playhead completely freezes and your export consistently gets stuck at the exact same percentage, it’s almost always a sign of either a corrupted timeline asset or the new update causing a severe memory leak.
Since your standard workarounds like duplicating the project and splitting the export didn't work, the application engine is hitting a hard rendering wall.
Based on my experience troubleshooting mobile and desktop video editors, here is the exact technical checklist I use to bypass this issue when a new update breaks a project:
1. Clear the App Cache (Without Losing Projects)
Major version updates often cause legacy, cached preview files to conflict with the new rendering engine.
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Go to CapCut's main homepage (before opening the project).
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Tap the Hexagon Settings Icon in the top corner.
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Select Clear Cache and wipe the temporary files. This will not touch your local project files, but it forces CapCut to rebuild the timeline preview from scratch, which frequently clears up playhead lag.
2. Isolate the "Stuck Point" Asset
Because your export stops at the exact same percentage every time, it tells me there is a specific asset CapCut cannot encode.
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Calculate the math on your timeline: if your video is 10 minutes long and the export freezes at 45%, the issue is sitting right around the 4-minute and 30-second mark.
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Go to that exact spot on your timeline and look for AI effects, heavy transitions, motion blur, auto-captions, or a specific third-party sticker.
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My workaround: Delete or temporarily cut that specific effect or clip out of the timeline. Often, simply replacing a single problematic clip or removing a heavy effect will let the encoder breeze right past the bottleneck.
3. Offload and Reinstall the App Core
If the code in version 7.7.8 is fundamentally glitching on your iPadOS layout, you likely need a clean reinstall of the app binaries. However, you don't want to lose your local media.
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Go to your iPad's system Settings > General > iPad Storage.
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Find CapCut and tap Offload App. (Note: Do not hit "Delete App". Offloading safely removes the potentially buggy app core while completely preserving all your local video projects and drafts.)
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Tap Reinstall App to get a fresh copy of the software mapped to your existing data.
4. Downgrade the Export Target or Bridge to Cloud
If you are exporting in 4K or 1080p at 60fps, the 7.7.8 update might be aggressively mismanaging your iPad's RAM.
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Try dropping your export settings down to 1080p at 30fps or even 720p just to see if the hardware can push past the block.
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Alternatively, I highly recommend uploading the project to your CapCut Cloud Space.
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Once it's synced, you can log into CapCut via a web browser on a laptop or desktop PC to finish the export, bypassing the iPad app's limitations entirely until a hotfix patch is rolled out.
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