Hi, The up to 4 members per space refers to one space under the Team plan tier, allowing up to 4 invites including the owner. However, you...

Hi, This is a known bug happening for many users right now especially on CapCut PC and iOS where the AI Video Generator / AI Media styles don’t load...

你这种情况其实在 CapCut（剪映国际版） 用户中挺常见的——不小心在不同平台（比如 App Store 和 Google Play，或者网页端和 App 内）重复订阅了两个 Pro 会员，系统也不会自动识别并合并，因此会导致重复扣费且暂时无法直接退款。下面我帮你一步步理清处理流程 一、先确...

Please contact the support team: [email protected] to process your refund request. Read this guide on Refund Request for Unintended Subsc...

ÉTAPE 1 — Réinstallation propre Supprime complètement CapCut :→ Appuie long sur l’icône → Supprimer l’app Va dans Réglages → Général → Stoc...

Hi, This issue of videos locked in main track, new ones going to overlay only is a known CapCut timeline corruption or main track lock bug which hap...

Hi, This is a known CapCut bug that sometimes causes a project to remain “flagged” as Pro even after all premium elements have been deleted. Why t...

Hi, This issue has been affecting a large number of CapCut Web users, especially those relying on the Text-to-Speech (TTS) tool for voiceovers and a...

Hi, This is actually a common and confusing issue with CapCut Desktop (even in Pro). It usually happens due to how CapCut manages feature rollouts, ...

We will walk you through exactly how to collaborate on CapCut projects using Google Drive, so you can share edits safely without ever seeing “link exp...

Hi, Below is a breakdown of CapCut’s Standard vs Pro plans and device-usage, with highlights and caveats to help you make the purchase. 1. Standar...

Hi, The issue you are facing (“Could not apply, try again later” during Lip Sync in CapCut Pro on both Mac and iPhone) despite reinstalling, downgra...

@rob You are getting the message: Update required – This project was created with a newer version of CapCut. Update CapCut to open this project. ...

Hi, If you are getting a “Transaction rejected due to risk issue” error while trying to subscribe to CapCut Pro, even though your card details seem ...

Hi, This bottom panel disappearance issue in CapCut (Android version 15.2.1) has been affecting quite a few users recently after the latest update. ...