Hi, This is a CapCut subscription recognition bug where basically, the app knows you have paid for Standard, but your current editing project is sti...

Hi, CapCut’s Long Videos to Shorts preview you see in the cover is actually using an AI auto-framing or smart crop feature that only applies to the ...

Hi, CapCut’s Text-to-Speech feature is having a service-side or app-side issue, and based on your timing quit working 9 AM this morning, it’s not ju...

Hi, This is a known CapCut PC bug where the manual Restore or Erase tools in background removal fail to save, even for Pro users, and give the "Coul...

Hi, It looks like CapCut’s latest update changed the arrow key nudge behavior so that it moves the playhead by exactly 1 second, regardless of your ...

Abaixo está um modelo de mensagem formal de solicitação de reembolso com base no direito de arrependimento previsto no Código de Defesa do Consumidor ...

Hi, You are trying to stick text onto a mountain in a video, and you want the text to stay "attached" to that mountain even as the camera moves arou...

Hi, Basic Media animations like "Zoom In", "Left", "Right", "Top", and "Bottom" are core to smooth content editing, and they should be available by ...

Hi, Thanks for the clear summary. This is a known issue with CapCut, where after reinstalling the app or signing in again, a new CapCut account gets...

Hi, You are encountering a common limitation in CapCut Pro's caption system: when you import two sets of captions and place them on different tracks...

Hi, Here's a step-by-step guide to help you restore both your CapCut Pro (premium) access and recover your lost projects/data after reinstalling the...

Hi Mark, Great to hear you are trying out CapCut especially with your Premiere Pro background, the transition will be relatively smooth once you und...

Hi, It is a known issue that many users have reported: CapCut seems to have recently removed several premium TTS voices, including Knightley’s, even...

Hi, Losing access to a voice you have consistently used like Ronald in CapCut’s TTS can disrupt your entire workflow, especially if it’s part of a c...

Hi, The exported video in CapCut appears small, with black bars on the sides, even though you have set the aspect ratio to 9:16. This often happens ...