Hi, You did not install a separate volume booster plugin because it does not exist.That page is a marketing page, not a downloadable add-on. The p...

@skull-island-outpost What you observed with your old editor is fully valid, and it actually means some editors force the first frame to be a keyfr...

Hi, When electricity suddenly goes off and your computer/phone shuts down, CapCut can sometimes freeze, crash, or open corrupted projects th...

@skull-island-outpost You are not the only person with this situation, and based on what you described, the issue is almost certainly not CapCut at...

Hi, This happens when CapCut subscription is linked to a different account than the one you are logged into. The payment goes through, but the app d...

Hi, If you see “Ineligible for Recommendation” on a video you made in CapCut and posted on TikTok, it means TikTok will not push that video to the F...

Hi, To turn off Super Resolution in CapCut, you need to disable it in the Export settings before saving your video. Steps for Mobi...

Hi, Your account may have been automatically locked by CapCut’s security system due to multiple logins from several devices and possibly a second pe...

알겠습니다. 지금까지 상황을 정리하면 핵심 포인트가 하나 있습니다. VM에서는 CapCut 정상 작동 같은 네트워크 / 같은 DNS 호스트 Windows에서만 Security Notice 발생 DNS / DoH / VPN / ...

Hi, For an acquisition of ~325 CapCut Pro licenses, you are operating at a scale where it is best to approach enterprise / team licensing rather tha...

Hi, An MP4 video file does NOT actually contain a “cover image” the way a YouTube video or TikTok post does. When you export from CapCut on PC: ...

Hi, This is a very common confusion with the PC version of CapCut, and here nothing is actually wrong with your editing. The issue comes from how Ca...

CapCut currently only gives you Page Scroll. So if you are used to scrolling ahead during playback, previewing upcoming edits or navigating while the ...

CapCut for Mac might not have some of the menu items mentioned earlier. Where the transcript options button is? In the Transcript panel, the contro...

Hi, It looks like your template creation is hitting a bottleneck during the final processing or upload phase. Since "Creating template" requires a c...