Hi, It is annoying when CapCut doesn't work while traveling, especially when your internet connection seems fine otherwise. Here are the likely reas...

Hi, It sounds like there is a persistent problem with the QR code login process on your CapCut desktop application. Here is a breakdown of potential...

Hi, Based on your description, it seems like you are running into a glitch in the camera tracking tool on the desktop version of CapCut Pro, particu...

Hi, It seems you are encountering issues accessing CapCut Pro features because CapCut, along with TikTok and other apps from the same parent company...

Hi, Thanks for the screenshot — from what we see, the desktop version of CapCut is showing “Aucune capacité de stockage disponible” (No storage capa...

Hi, It is understandable to be concerned when your music is not appearing in CapCut's library after you have gone through the process of uploading i...

Hi, Given that the microphone works perfectly fine in other apps and even within CapCut for voiceovers, but not specifically during screen recording...

Hi, The issue you are facing with the fade-in and fade-out text animation in CapCut is related to the latest update. The fact that: You've alr...

Hi, It seems CapCut might be treating the original batch of auto-captions and your newly added manual captions as separate entities when applying st...

Hi, You're totally right — CapCut, even with a Pro plan, does not currently support exporting videos with Linear PCM (LPCM) audio codec. CapCut typi...

Hi, It is definitely strange that the feature worked before, prompted you to upgrade, and then still doesn't work after you paid for the Pro plan. ...

Hi, You are getting an "IMPOSSIBLE TO LOAD, the file does not exist" error (or "Impossibile caricare / Il file non esiste" as shown in your screensh...

Hi, Thanks for sharing the screenshot. Based on what we see, it looks like CapCut's “Usa come riferimento un volto” (Use a face as reference) featur...

Hi, We understand it is frustrating when uploads don't work, especially for several days. Based on the screenshot you provided, the upload of your p...

Hi, ​If you purchase a new CapCut subscription while your current one is still active, the new subscription will not automatically extend your exist...