I'm having an issue with the CapCut AI Creator feature. A friend of mine has the "Match Stock Images to All" option, but on my account I only see "Match AI Media to All."
Does anyone know why this feature is missing for me? Is it being rolled out gradually, tied to a specific region, account type, or app version?
I've compared my account with my friend's, and this seems to be the only difference. If anyone has experienced the same issue or knows how to enable this feature.
Hi,
From what I could understand from your explanation, this doesn't sound like a setting you can manually enable. It's much more likely that CapCut is serving different AI Creator features to different accounts.
Here are the most likely reasons:
- Gradual (A/B) rollout – CapCut frequently tests new AI features with only a subset of users before making them available to everyone. Different accounts can see different options even on the same device and app version. This has happened with several AI editing features in the past.
- Region-based availability – Some AI features are only released in certain countries first. CapCut has officially confirmed phased rollouts for other AI capabilities, so it's reasonable that AI Creator options are also being released region by region.
- Server-side account flag – Many AI Creator features are enabled on CapCut's servers rather than by updating the app. Two users running the exact same version can still have different menus.
- Different AI Creator versions – CapCut regularly renames and replaces AI workflows. For example, older options have disappeared and been replaced with newer ones for some users while remaining available for others.
Things you can check
- Verify you're both using the same platform (Web, Desktop, Android, or iPhone).
- Compare the exact app version/build number.
- Check whether one account has CapCut Pro while the other doesn't.
- Log into your account on your friend's device:
- If the option is still missing, it's almost certainly account-side.
- If it appears, then it's likely device/app version related.
- Try logging into the web version and the desktop app to see if the feature is available there.
- Make sure the app is fully updated and clear the cache/restart, although this usually doesn't affect server-controlled features.
Can you enable it?
Unfortunately, there is no known toggle or hidden setting for "Match Stock Images to All". If your account only shows "Match AI Media to All," it's most likely because your account hasn't been granted the newer feature yet.
Based on our own forum messages received, other users are seeing the same discrepancy between accounts.
If you want to narrow it down further, could you tell me:
- Platform: Windows, Mac, Android, iPhone, or Web?
- CapCut version number
- Your country/region
- Whether you and your friend both have Pro (or both use the free version)
That information can help determine whether this is a regional rollout, platform limitation, or an account-specific feature flag.