Hi, Thanks for sharing the video file. We reviewed it, and we can see the "blinking" issue in the subtitles/captions after the middle of the video —...

Hi, Yes, you can use CapCut's free plan to create educational and informational videos for your YouTube channel, even if the exported videos include...

Hi, The "restricted access from new device" email after an update strongly suggests that CapCut's security system has flagged your PC login as suspi...

Hi, It is problematic when CapCut video stabilization gets stuck. This usually indicates a processing issue. Here are some common reasons and troubl...

Hi, When the Google Play Store says "This app won't work for your device" for CapCut, it typically means your phone doesn't meet the minimum system ...

Hi, As of now, CapCut does not display an audio waveform directly on the main video track by default like some other video editors (e.g., Premiere P...

Hi, We can certainly guide you on the most effective steps to take to get this resolved and potentially recover your access. Here's a plan of acti...

The fact that the VPN trick worked for a day and then stopped, and the animations are still applied but show as "none," points to a persistent and int...

Hi, Please note that CapCut templates are region-restricted. Even with a VPN, the app detects your actual location or other inconsistencies, leading...

Hi, We are sorry to know you are facing unexpected charges from CapCut, especially when you needed the funds for something important. Please note th...

You are having a common issue in CapCut where advanced AI-powered video features, like Eye Correction, can sometimes interfere with audio synchronizat...

@fujingtao Hi, Since you are in China, here are the steps to cancel the CapCut Pro subscription (especially with your TikTok account banned and Cap...

Hi, It's great to hear you're interested in CapCut Pro and recognize how valuable its features can be for your content creation! As a fellow content...

Hi, CapCut gets stuck on the "Loading" screen during export, especially when the ad doesn't even appear. This is a known issue some CapCut users h...

If your TikTok account has been banned and you're unable to cancel your CapCut Pro subscription, here are several methods you can try based on how you...