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Joined: Feb 15, 2024
Last seen: Jun 10, 2025
Topics: 0 / Replies: 537
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RE: Slide Left/Right/Up/Down animations missing

@afr If Slide Left/Right/Up/Down animations keep disappearing, especially after seeing a message like “CapCut can run on your PC” (which suggests a f...

1 week ago
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RE: How to remove Pro features error when exporting the video on CapCut?

Hi, You are encountering an export error in CapCut on your MacBook because you've used a "Pro feature" called "Photo Slinky." Here's how to address ...

1 week ago
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RE: I dont remember the password or the email account

Hi, We are really sorry you are dealing with this — losing access to your CapCut Pro account can be annoying, especially with ongoing projects and a...

1 week ago
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RE: Elements do not move on the timeline

Hi, It feels like CapCut has slowed down and is preventing you from moving items on the timeline. This is a common issue that many users encounter, ...

1 week ago
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RE: CapCut Pro Free Trial (7 Days)

Hi, CapCut Pro offers a 7-day free trial on desktop, through a referral program. Here's how you can get it: The Most Common Method: Referral Progr...

1 week ago
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RE: To download Capcut pro

Hi, CapCut offers a free version with many features, and a "Pro" version that unlocks additional tools. If you're looking to get "CapCut Pro" featur...

1 week ago
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RE: Cancel subscription - no active subscription

Hi, You are trying to cancel a CapCut Pro subscription, but it says you don’t have an active one, even though you’re being charged. This usually h...

1 week ago
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RE: Pro non va

Noi capiamo quanto sia frustrante pagare per CapCut Pro e non ricevere l'accesso. Ecco cosa puoi fare per risolvere il problema: Passaggi per risolv...

1 week ago
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RE: CONNEXION

Bonjour, je comprends totalement votre frustration, surtout quand c’est urgent et que vous avez payé pour CapCut Pro. Voici une procédure pas à pas po...

1 week ago
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RE: Capcut PRO subscription not cancellable ???

Hi, Here is a step-by-step guide to help you cancel CapCut Pro, depending on how you subscribed (there are a few different routes): 1. Identify wh...

1 week ago
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RE: Cartoon face filter unavailable on computer and pc

Hi, Yes, you're not alone—many users have noticed that some CapCut filters and effects, like the "Cartoon Face" filter, are only available on the mo...

1 week ago
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RE: facture impossible à trouver

Voici comment récupérer votre facture pour un abonnement CapCut Pro Équipe : 1. Connectez-vous avec le compte administrateur Rendez-vous sur : Puis...

1 week ago
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RE: Capcut Lagging

Hi, Thanks for the detailed explanation—based on everything you’ve described, here’s a breakdown of what’s likely going on and what you can do to fi...

1 week ago
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RE: Can't upload font to brand kit

Hi, Thanks for the screenshot — the “Couldn’t upload” error in the CapCut Brand Kit when uploading .ttf or .otf fonts (even if they're installed...

1 week ago
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RE: Auto Removal Issues

Thanks for the updated screenshot and video. Since you are facing: Partial chair removal Frequent subject movement Blending of the s...

1 week ago
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