Hi, Since you have already tried restart, reinstalling and using the online version, we present you the following debugging options and possible so...

Hello Ingrid, You heard it right. CapCut currently offers a referral program that allows users to access CapCut Pro features for free through a 7-da...

Hi, Thank you for your interest in CapCut Pro and for the valuable work your non-profit organization is doing in Germany. As of now, CapCut does not...

Hi, We understand that you are facing problem accessing the same CapCut projects across devices. While the mobile version allows uploading projects ...

If you are facing CapCut templates displaying the "try again later" error message. This issue can come from various factors, but here are some steps y...

Hi, Based on what you have described, in this situation Apple is generally responsible for refunds related to App Store purchases. Apple's subscri...

Hi, CapCut offers a built-in text-to-speech converter that enables users to create immersive voiceovers directly within the platform. This feature s...

Hi, This issue seems to be little technical which the development team can resolve. Please send a follow up email along with the screenshots of both...

Hi, The error code 222 in payment systems often indicate issues with the payment method, such as the card number not being recognized by the issuing...

Hi, If you are facing sound sync issues across TikTok and CapCut then try one of the following: Extract Audio from TikTok Videos: Save the TikTo...

Hi, If you are having trouble adjusting the speed of your 33-second video clip in CapCut for PC then try below steps to modify the playback speed: ...

Hi, I think your issue is similar to the one presented in another forum topic. Kindly refer the below post and see if it addresses your issue. If no...

Hi, If you have been banned in CapCut due to age reasons then address this issue step by step: 1. Double-check CapCut mails and notifications: ...

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Hi, It looks like you are experiencing a scrolling issue with the AI background generation tool on the CapCut web app. Since you've tested this on d...