Hi, When you are paying for CapCut Pro you expect smooth performance. Here are some steps to help fix or reduce the audio/video sync delay while edi...

Hi, We are sorry to hear you are experiencing issues with your CapCut Pro subscription. This problem, where Pro features disappear despite an active...

Hi, If you are subscribed to CapCut PRO but can't find the AI Expand feature, you are not alone several users have reported similar issues. Here are...

Hi, You are not alone—many professional editors using CapCut Pro experience regional limitations, especially in countries like Nigeria, despite payi...

Hi, You are not dumb at all and your frustration is completely valid, and you are definitely not the only one who's noticed this issue in CapCut. ...

Hi, We are really sorry you are going through this, getting charged after trying to cancel a trial. Let us go step by step to help you get your mone...

Hi, Thanks for sharing the details—let us break this down and work through it step by step. You are currently facing two main issues: Issue 1: Can...

Hi, Thanks for sharing the screenshot. The error message says: "Couldn't pay. Something went wrong. Please try another payment method or contact o...

Hi, Thanks for sharing the screenshot. Here is a breakdown of what is happening with the CapCut "space" feature you're dealing with: What is a "Sp...

Hi, You are having CapCut Pro subscription issues, and here’s what’s likely happening and what you can do about it: Why CapCut automatically renew...

Here are some common reasons why "match media to script" might be giving you an error in CapCut, along with potential solutions: Script Issues: ...

What you’re describing is essentially workspace-based collaboration with role-based permissions, similar to what tools like Canva, Frame.io, or even G...

Hi, As of May 2025, CapCut is once again accessible in the United States. Following a temporary ban in January 2025 due to national security concern...

Hi, If your CapCut Pro account is linked to your suspended TikTok account, you may not be able to log in the usual way. But don’t worry—there are so...

Hi, It sounds like CapCut Desktop is registering your mic during the preview and countdown, but fails to actually record any audio once the voiceove...