
Last seen: Sep 12, 2025
Hi, It is understandable that you are encountering issues subscribing to CapCut Pro in Beijing, even with a VPN. CapCut's availability and functiona...
Hi, It seems like you are experiencing captioning feature in CapCut, and it is surprising when a feature you relied on seems to disappear. Let us ex...
Hi, That is a very strange issue. It sounds like you have taken the obvious steps to remove the audio, but it's still persisting. Let us troubleshoo...
Hi, That "Security Notice" error message in CapCut is very surprising, especially since it is directing you to a link that doesn't seem legitimate. ...
Hi, It is great to hear you are enjoying the paid features of CapCut. Let us troubleshoot this lag issue you are facing on your MacBook Pro 2013 usi...
Hi, It is understandable that you are waiting to hear back about your CapCut creator application. Due to large volumes of applications, there might ...
Hi, It is quite surprising that your CapCut has stopped working. Let us address both your technical problem and your refund request. Possible caus...
@leswoyer Sorry to hear about this. But you will need to connect with CapCut support team at [email protected] or commercepro.support@capcu...
Hi, It is definitely puzzling that your auto-lyrics templates have disappeared, especially since you found them useful and your friend still has the...
Hi, It is surprising why CapCut is not recognising your renewal. Here are a few possible reasons why your CapCut Pro subscription might not be updat...
Hi, Try the following options and see if any works for you. Then let us know in this forum for further debugging. Let's start: Video Format or ...
Hi, You seem to be running into trouble with the "Custom Voice" AI feature in CapCut, especially after going through the effort of creating a voice....
Hi, It is a common issue to see color shifts when importing media into video editing software, and the washed-out green/blue tint you are describing...
Hi, It is quite surprising to hear that core features in CapCut suddenly become unavailable and you are getting a network error message, especially ...
Hi, Welcome to CapCut Video Editor app. Let us get those transitions added and background color changed. Here is how to do both in the free CapCut v...