Hi, You are unable to subscribe to CapCut Pro and are getting stuck with a "Check result" message after trying both credit card and PayPal. The imag...

Hi, Stuttering or freezing video after export, especially when the audio plays fine, is a common issue in video editing. Since it happens specifical...

Hi, Usually, you don't need to find a specific past update file. When you update CapCut, you get the latest available version, which includes all th...

Hi, A black preview screen in CapCut, especially when the playback controls aren't working, usually points to a few common issues. Even though you u...

Hi, This is a common issue when inserting content at the beginning of a timeline after elements like captions have already been placed. Here’s how y...

Hi, We understand what you are trying to achieve – true real-time, cloud-based collaboration directly within a CapCut Space, similar to how Google D...

Hi, The screenshot confirms that Google Play knows you are already subscribed to CapCut's Monthly Subscription. This usually means the issue is with...

Hi, It is very surprising, especially since you have a Pro subscription and it was working before. Getting stuck at 89% repeatedly usually points to...

Hi, This behavior, where clips automatically shuffle to close gaps (ripple delete) and allow inserting between clips, is a core function of CapCut's...

Hi, Let us troubleshoot this echo issue in CapCut on your new laptop. Since it worked on your old one and you have already checked the main CapCut s...

Hi, It is surprising that your account was banned for an age requirement violation immediately after you paid for the Pro plan, especially since you...

Hi, We understand you are having trouble making a very precise crop in CapCut because the area you need to select looks too small within the standar...

Hi, Based on the CapCut interface shown in your screenshot and typical functionality: Within the "Animation" > "Captions" Presets: It is ge...

Hi, When you rename or move the folder containing the images or videos used in your CapCut project, the app loses the path to those files. It essent...

Hi, We understand you are having trouble logging into your CapCut Pro account on your desktop using the QR code, even though the scan seems successf...