Hi, Thanks for providing the sxstrace logs and the update. You have done an excellent job narrowing down the issue and attempting nearly all common ...

Hi, CapCut has recently made changes to the availability of text presets in its mobile app, which has affected many users, including those with Pro ...

Hi, It is dissapointing when a favorite feature disappears. Sometimes CapCut users face missing transitions and effects, including those with "Pro" ...

Hi, The image clearly shows that the available voice filters in CapCut 5.8.0 for desktop have been significantly reduced, even though you're using C...

Hi, It is completely understandable that you're frustrated. It can be really disappointing when an app you've come to rely on — especially one that ...

@afr If Slide Left/Right/Up/Down animations keep disappearing, especially after seeing a message like “CapCut can run on your PC” (which suggests a f...

Hi, You are encountering an export error in CapCut on your MacBook because you've used a "Pro feature" called "Photo Slinky." Here's how to address ...

Hi, We are really sorry you are dealing with this — losing access to your CapCut Pro account can be annoying, especially with ongoing projects and a...

Hi, It feels like CapCut has slowed down and is preventing you from moving items on the timeline. This is a common issue that many users encounter, ...

Hi, CapCut Pro offers a 7-day free trial on desktop, through a referral program. Here's how you can get it: The Most Common Method: Referral Progr...

Hi, CapCut offers a free version with many features, and a "Pro" version that unlocks additional tools. If you're looking to get "CapCut Pro" featur...

Hi, You are trying to cancel a CapCut Pro subscription, but it says you don’t have an active one, even though you’re being charged. This usually h...

Noi capiamo quanto sia frustrante pagare per CapCut Pro e non ricevere l'accesso. Ecco cosa puoi fare per risolvere il problema: Passaggi per risolv...

Bonjour, je comprends totalement votre frustration, surtout quand c’est urgent et que vous avez payé pour CapCut Pro. Voici une procédure pas à pas po...

Hi, Here is a step-by-step guide to help you cancel CapCut Pro, depending on how you subscribed (there are a few different routes): 1. Identify wh...