Hi, It definitely sounds off that CapCut charged you RM64.90 MYR when the advertised monthly plan was RM29.90 MYR. Here are a few common reasons thi...

Hi, We understand your concern about unauthorized access to your CapCut Pro account. However, on this forum, we cannot directly access your CapCut a...

Telefonunuz çalındığı için çok geçmiş olsun. CapCut hesabınıza giriş yaptığınızda eski projelerinizin görünmemesi üzücü bir durum, ancak bunun birkaç ...

Hi, If you've purchased CapCut Pro but your Pro access hasn’t been activated, here’s a step-by-step guide to help you resolve this quickly: 1. Bas...

Hi, This is a known issue some CapCut users face, particularly after updates or on certain devices. Since you've already tried restarting, clearing ...

Hi, You are stuck with Apple Pay when you want to use a different card for CapCut, especially with the web version not cooperating. Let’s go step-by...

Hi, Export option in CapCut isn't behaving as expected. The "add music to TikTok" option appearing instead of "Export" indicates one of a few things...

Hi, To get the latest version of CapCut, you have a few primary methods depending on the device you are using: For Mobile Devices (Android and iOS...

Hi, Thanks for sharing the video file. We reviewed it, and we can see the "blinking" issue in the subtitles/captions after the middle of the video —...

Hi, Yes, you can use CapCut's free plan to create educational and informational videos for your YouTube channel, even if the exported videos include...

Hi, The "restricted access from new device" email after an update strongly suggests that CapCut's security system has flagged your PC login as suspi...

Hi, It is problematic when CapCut video stabilization gets stuck. This usually indicates a processing issue. Here are some common reasons and troubl...

Hi, When the Google Play Store says "This app won't work for your device" for CapCut, it typically means your phone doesn't meet the minimum system ...

Hi, As of now, CapCut does not display an audio waveform directly on the main video track by default like some other video editors (e.g., Premiere P...

Hi, We can certainly guide you on the most effective steps to take to get this resolved and potentially recover your access. Here's a plan of acti...