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CapCut Edit
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Joined: Feb 15, 2024
Last seen: Sep 12, 2025
Topics: 0 / Replies: 726
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RE: Auto Caption Issue

Hi, The fact that Auto Caption consistently stops at 45% indicates a specific point in the process is failing, possibly related to processing a cert...

5 months ago
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RE: Slow Zoom Effect Not Working

Hi, You are not alone in experiencing issues like this after CapCut app updates. Sometimes features get changed, moved, or unfortunately, bugs get i...

5 months ago
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RE: Not working jumpy film effect over auto captions

Hi, We see the issue in your screenshot. The text from the auto captions is becoming tiny and almost invisible when you apply effects like "Jumpy Fi...

5 months ago
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RE: Capcut lagging after every edit

Hi, It is quite common for users to report performance changes, including lagging or freezing, after CapCut updates. Here is a breakdown of why th...

5 months ago
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RE: Subject: Assistance Needed with CapCut Pro Renewal

Hi, We understand your situation and concern about being potentially double-charged for your CapCut Pro subscription after it was canceled due to in...

5 months ago
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RE: Impossible to export Tiktok version (9:16) - desktop

Hi, It is particularly odd that it first exported without subtitles and now won't export at all in the 9:16 format after troubleshooting. This sugge...

5 months ago
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RE: all media for ai image and video is not showing in media

Hi, Having to reinstall CapCut repeatedly just to see your AI-generated media is definitely not ideal. This issue comes from a glitch, cache problem...

5 months ago
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RE: Remove Background doesn't work

Hi, It seems you are encountering a problem with CapCut's background removal features ("Customized cutout" / Penghapusan khusus and "Chroma key" / K...

5 months ago
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RE: Video quality conversion 1080p to 4k

Hi, Let us break down this workflow with CapCut Space. The clips edited and re-uploaded by your friend will be limited to 1080p. Here's why: ...

5 months ago
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RE: Brightness setting not working

Hi, Based on the screenshot you provided, it looks like the "Lightness" setting under the "Color" adjustments is grayed out, while other settings li...

5 months ago
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RE: inquiry: smart generation and caption

Hi, We understand you are facing two specific issues with CapCut's "Script to Video" feature, specifically concerning the "Smart Generation" using y...

5 months ago
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RE: Blur effect diminishes when exporting

Hi, When an effect looks perfect in the preview but changes drastically upon export, it usually points to differences in rendering between the previ...

5 months ago
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RE: Capcut pc does not open after I downloaded it

Hi, Here is a comprehensive guide on troubleshooting CapCut opening issues on PC. 1. Basic Troubleshooting Steps: Restart Your PC: This is the...

5 months ago
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RE: About use on same account pc n android

Yes, if you purchase CapCut Pro on your PC and use the same account on your mobile app, you will have access to the Pro version on your mobile device ...

5 months ago
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RE: Unable to Login to CapCut Premium

Hi, You are facing a "Couldn't log in right now" error with your CapCut Premium account, even after updating the app. This error often points toward...

5 months ago
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