Hi, You are not the only one. Here’s how it works: CapCut Pro removes watermarks from normal edits (your own projects, manual editing, etc.). ...

Hi, There is no official list from CapCut that says “Country X has the most templates/presets/etc.”, but from reports + our independent research, we...

Hi, This “Animation → In tab empty” bug in CapCut on Mac is a known issue, others have reported similar behaviour. Here are possible causes and so...

Hi, CapCut’s AI Media → AI Video tab only shows Image to Video (with a single image) and Text to Video, but not the “image-to-video with multiple im...

Hi, Let us fix your CapCut login issue on PC. Since you can log in on your phone but not on your computer, the problem is most likely related to acc...

Hi, You did the right thing by canceling during the trial, so ideally you shouldn’t have been charged. A few things to check and steps you can take:...

Hi, There seems to be an error which says Wrong path. External device is not supported. Select a local path. Why CapCut is blocking your external ...

Hi, CapCut sometimes auto-creates a second account if you log in with a different method than before (email vs. phone vs. Apple ID vs. Google, etc.)...

Hi, The CapCut Pro paywall is still showing because you applied (or previously applied) a Pro-only feature in your timeline in this case, it looks l...

Hi, Thanks for the added details. Since you are in Texas, Pro subscriber, tried reinstalling to v7.0.0, etc., here are some more advanced troublesho...

Hi, Many CapCut users have reported that the Lip Sync (or “AI lip sync”) feature has disappeared or is not showing up in certain PC builds, even Pro...

Hi Shamaon You want to buy CapCut Team / Team license for your office, but it’s not working properly. We will help you troubleshoot, and also explai...

Você quer solicitar o reembolso da cobrança indevida da assinatura CapCut. Como solicitar o reembolso Se você assinou via App Store (iPhone/iP...

Hi, CapCut is trying to “fit” your video into a 16:9 canvas automatically. Your original video is 1920×800 (that’s 2.40:1 CinemaScope, not 16:...

Eso que te pasó es más común de lo que parece al cambiar a CapCut Pro o al actualizar la aplicación. Te explico lo que suele ocurrir y cómo puedes int...