Hi, It sounds like your CapCut preview is lagging or playing video in slow motion, but the audio is normal. This is a common issue on both desktop a...

Bonjour, Oui, ce problème est assez fréquent avec CapCut Gratuit. Voici ce qui se passe concrètement : Pourquoi CapCut vous empêche d'exporter apr...

Hi, It looks like you want to create a "frame-switching" or "frame-flashing" effect, where two similar images or clips alternate every few frames (l...

Hi, Since you are a CapCut Pro user and the issue is affecting all three Android Samsung Galaxy devices, it's highly likely this is a CapCut-side bu...

Hi, Many Android CapCut users report timeline freezing issues, especially after recent updates. Here's a full troubleshooting guide you can try befo...

Hi, CapCut's desktop application doesn't display the full email address you used to log in. For security reasons, it will only show a partial email ...

Hi, It is a common issue when moving to a new country that CapCut subscriptions might not automatically update to the local currency and pricing. He...

Hi, This is a common issue with CapCut, and there are several reasons why it might be happening. Let's go through some troubleshooting steps to get ...

Você está certo em se sentir frustrado — se você pagou pelo CapCut Pro, deveria conseguir usar os recursos premium como a geração de voz a partir de t...

Hi, Based on the images you provided, it seems you're encountering the below issues: Your CapCut Pro subscription is active through your Apple...

Hi, To downgrade CapCut to an older version on your MacBook, follow these steps carefully. You will need to manually download and install the .dmg f...

You cannot have three separate CapCut Teams subscriptions linked to a single email/user login, but you can manage multiple TeamSpaces under one email—...

Hi, Thanks for sharing the screenshot we can see that you are stuck on the “Generating speech…” screen in CapCut, even though the voice (“Lucas”) ha...

Hi, Since you've already tried the common troubleshooting steps, let's look at some other possibilities and advanced solutions for your CapCut templ...

On CapCut for Android, the Object Tracking (aka Motion Tracking) feature is available but it’s tucked away under a specific workflow. How to use Obj...