Você quer solicitar o reembolso da cobrança indevida da assinatura CapCut. Como solicitar o reembolso Se você assinou via App Store (iPhone/iP...

Hi, CapCut is trying to “fit” your video into a 16:9 canvas automatically. Your original video is 1920×800 (that’s 2.40:1 CinemaScope, not 16:...

Eso que te pasó es más común de lo que parece al cambiar a CapCut Pro o al actualizar la aplicación. Te explico lo que suele ocurrir y cómo puedes int...

Buongiorno! Capisco benissimo la tua frustrazione: sei passato da un prezzo mensile di €9,99 (Pro) a €23,99, senza alcun servizio aggiuntivo visibil...

Hi, Based on the issue you have reported, below is our observation: Expected Results CapCut should engage both hardware encoder and decoder o...

Hi, You have already confirmed that: Text-to-Speech works on another account but not yours It fails on all devices/networks with your ac...

Option A: Check website account settings Visit the CapCut website and log in. Navigate to Account Settings → Billing/Subscription. Lo...

Hi, You are on CapCut Mobile with a keyboard attached editing ~3-min talking head clips. This can be broken down into two parts: 1. Return to star...

Hi, This issue where CapCut indicates you have a Standard subscription despite having paid for Pro is a known glitch. Here’s how to troubleshoot and...

Hi, You have set up the CapCut Teams plan with 2 seats, but the invite/join process is broken. This is a known issue that happens with CapCut Teams,...

Hi, Since you have been using CapCut Pro without problems before and this “defocused / soft resolution” issue only started about a month ago, it is ...

Hi, Yes you can use one CapCut Pro account on multiple devices (PC, Mac, mobile, web) as long as you sign in with the same account. But there are ...

Hi, The CapCut login window opens but stays black/empty (like in your screenshot). This is a fairly common issue with the desktop version of CapCut ...

Hi, This is a CapCut Pro license recognition issue, and it’s actually a common glitch between the desktop app and CapCut Web/CapCut Mobile. Why it...

Hi, Yes there is a way to do this in CapCut without changing the actual video or the text’s final size/position. What you need is the Preview Zoom (...