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Joined: Feb 15, 2024
Last seen: Mar 13, 2026
Topics: 0 / Replies: 966
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RE: Trying to upgrade - system fail

Hi, Sorry to hear about difficulties upgrading to CapCut Pro. Some times there can be "system error" message when attempting to upgrade. Here are ...

1 year ago
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RE: Cannot FULLY Customize Some Caption Templates

Hi, CapCut's caption templates, while convenient and stylish, do come with limitations in terms of customization. You have accurately observed that ...

1 year ago
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RE: CapCut Online Screen Recorder

Hi, It is very unfortunate to lose a screen recording due to an internet interruption. Let us explore if there is any possibility of recovering your...

1 year ago
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RE: "Remove Filler Words" option disappeared

Hi, The "Remove Filler Words" feature in CapCut Desktop Pro is indeed a real and helpful tool for creators. It should definitely be available in you...

1 year ago
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RE: Unable to see shortened screenshots

Hi, It is quite unusual when a familiar feature suddenly stops working after an update. Let us troubleshoot why you are not seeing your shortened sc...

1 year ago
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RE: CapCut AI PNG not working

Hi, You are using the CapCut's AI PNG feature and it has been an essential part of your TikTok content creation. Let us troubleshoot why the AI PNG ...

1 year ago
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RE: I Can’t Import Videos from my Files on mobile

Hi, You are experiencing issues importing videos and audio into CapCut, especially since it was functioning correctly just a few days ago. This sudd...

1 year ago
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RE: AI text-to-speech button in download loop

Hi, You are experiencing issues with CapCut's AI text-to-speech feature, particularly with the Basil voice, where the 'Download' button remains in a...

1 year ago
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RE: Importing Audio Files Not Working

Hi, It is an issue if your workflow you rely on suddenly stops working, especially when it comes to importing files. Let us troubleshoot why your au...

1 year ago
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RE: Transcription-based video editing?

Hi, It appears there might be some confusion about the availability of this feature across different CapCut versions. Transcription-based editing ...

1 year ago
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RE: Capcut closed my Templates publishing Permissions.

Hi, It is understandable to feel frustrated and confused when your CapCut Creator access is suddenly revoked, especially after you have built a foll...

1 year ago
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RE: Cannot export subtitles

Hi, It is quite unusual for a CapCut Pro member to face issues exporting subtitle files, especially with an "unavailable" message. Let us explore wh...

1 year ago
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RE: CapCut isn't even launcing

Hi, It is surprising that CapCut is not launching on your computer despite reinstalling and updating drivers. Let us troubleshoot this issue step-by...

1 year ago
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RE: Does clearing capcut cache delete all the projects?

Hi, Clearing the cache in CapCut PC, even if it's a large amount like 20GB, will not delete your projects. Clearing the cache in CapCut PC only re...

1 year ago
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RE: Fonts free to use for commercial purposes

Hi, CapCut provides a variety of fonts that are licensed for commercial use across platforms, including Instagram and TikTok. To ensure complianc...

1 year ago
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