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Joined: Feb 15, 2024
Last seen: Nov 1, 2025
Topics: 0 / Replies: 828
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RE: Unable to purchase Annual Subscription on iPhone

If your CapCut Pro annual subscription on your iPhone 14 Pro keeps failing despite multiple troubleshooting attempts, here are some specific reasons a...

9 months ago
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RE: How to Remove credit card information from CapCut

CapCut does not provide a direct option to remove your credit card information. This is common issue for most of the subscription-based services such ...

9 months ago
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RE: Unable to find 7-day free trial option in the CapCut app

Hi Zuki. Make sure you opt for the annual subscription option at the time of choosing CapCut PRO. Trial is available only for the annual plan curren...

9 months ago
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RE: Glitch and Jittery after Exporting

Since you’ve already tried clearing the cache and adjusting encoding settings without success, here are some additional troubleshooting steps you can ...

9 months ago
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RE: How to transfer editing rights to another editor for group editing

Unfortunately, CapCut doesn’t have a built-in feature for directly transferring editing rights to another user. However, you can use certain workaroun...

9 months ago
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RE: Can you upload created templates to CC from desktop? For people to use?

Unable to Upload Templates to CapCut from Desktop? Here’s Why and How to Work Around It Why Direct Uploads Might Not Be Possible CapCut is primar...

9 months ago
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RE: Unable to buy pro

Hi, There can be some issues at the time of subscribing to CapCut PRO. Check out all the below steps before reaching out to CapCut customer service:...

9 months ago
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RE: Enhance Image feature not working in CapCut PRO

Hi Emma. We understand that you are currently facing issue with the Enhance Image function of CapCut. We recommend you to try out the below troubles...

9 months ago
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RE: CAPCUT LAGGING WHEN EXPORTING VIDEO

If you are facing issue of video lagging at the time of export. Try these troubleshooting steps: Check System Resources RAM & CPU: Exporting ...

9 months ago
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RE: my capcut glitch ?

If splitting a video in CapCut causes the bottom clip to drag the top clip, it's likely due to how the clips are layered and connected. Try these solu...

9 months ago
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RE: CapCut Pro Subscription Issue: Unable to Use Enhance Voice Feature

The CapCut "Enhance Voice" feature may not be working due to technical glitches, account issues, or device-related problems. Possible causes include t...

9 months ago
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RE: Difficult to sign CapCut Pro

To resolve issues with subscribing to CapCut Pro using a corporate credit card, follow these steps: Contact CapCut Support: Clearly explain your...

9 months ago
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RE: Unable to delete account / cancel capcut pro auto-renewal

If you want to stop auto-renewal and delete your CapCut account, follow these steps: Cancel CapCut Pro Auto-Renewal and avoid future charges ...

9 months ago
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RE: Payment Verification for CapCut Annual Subscription

If CapCut is asking for additional payment despite your active subscription, follow these steps: 1. Gather Proof of Purchase PayPal Transaction: ...

9 months ago
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RE: Glitch while adding subtitles to videos on CapCut

If you're experiencing issues with subtitles in CapCut, here’s how to fix it: Identify the Problem Does the issue affect all videos or just one? ...

9 months ago
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