We are really sorry to hear that your projects have disappeared all of a sudden, especially after investing so much time and effort. Unfortunately, ...

Here are some suggestions that may help resolve them: Issue regarding missing subtitles on export:Even though you see the auto-generated subtitles i...

Hi, It is quite mysterious how you can lose a project which you were working on. Looks like accidentally you deleted the project. Read our detailed ...

Hi, This is a known issue which have been reported recently on the CapCut Windows app. Even though the caption templates (such as Verbatim Color II ...

Hi, The newer version of the CapCut PC program now demands more from your system than it used to be before. Although your device once ran the progra...

Hi, It sounds like you purchased subscription for the standard tier of CapCut premium even though you wanted the Pro version. CapCut has recently ch...

Hi, If you have CapCut PRO membership then you will get 100GB free cloud storage. Since you are encountering not enough storage problem then it is m...

This is an issue of subscription mismatch when you paid for an annual subscription and CapCut is showing a monthly plan or an impending expiration. Be...

CapCut saying "No Internet Connection" is a common issue. You can read our detailed guide here. Since you've already tried basic troubleshooting, le...

Estás enfrentando un problema común con las suscripciones de aplicaciones: no siempre se transfieren fácilmente entre plataformas como Apple y Android...

Hi, CapCut has made great progress with its motion tracking feature, and it's easier than ever to use. Here's how you can add motion tracking for fa...

Hi, It’s great that you are exploring CapCut for your editing projects! Creating a laptop mockup with a website demo is a fantastic way to make your...

If your own music is being flagged for copyright on CapCut, you can work around it by following methods: 1. Prove Ownership Copyright Registration ...

Sometimes common issues are the cause of exporting errors on CapCut. The 98% hang-up is once such common issue, often caused by storage limits, projec...

Hi, If you need to update the email associated with your CapCut account, follow these steps: 1. Open CapCut & Access Account Settings Mobil...