Hi, If CapCut is exporting only a portion of your video. This problem can come from various factors, including unintentional selection of a specific...

Hi, If you have PRO on your iPhone device then you should have the same on your Mac as well. This issue often arises due to account synchronization ...

Hi, Try out the following ways with which you can try to get back your project: 1. Check CapCut's trash or recycle bin: Accessing trash: Op...

Hi, You are having issue with the fullscreen functionality in CapCut where attempting to enter fullscreen mode causes the video to shift to a corner...

Hi, The direct export of TikTok drafts to CapCut for editing isn't a universally available feature, even though the accounts are linked. It's a feat...

Hi, From what you have described it suggests there is some kind of layering or duplication happening that is not immediately obvious. Here is a br...

Hi You are facing problem with CapCut browser version, specifically crashes on the homepage and problems with text-to-speech. Follow these steps...

Hi, If you are facing problems accessing the AI character feature in CapCut on your iMac. Try the following solutions. Language Settings: The AI...

Given that you've already tried waiting 24 hours, reinstalling the app, updating to the latest version, and clearing the cache without success, here a...

Hi, It is quite unusual for files to automatically disappear. May be this has something to do with the recent update which you did. We recommend try...

Hi, After exporting your video, you noticed a folder named "capcut_export_temp_folder" in your Recycle Bin containing unplayable video files. This f...

Hi You are trying to activate the 7-day free trial of CapCut Pro but are unable to find where to input the invitation code. Follow these steps: 1...

Hi, Yes, if you purchase CapCut Pro on your PC and use the same account on your mobile app, you will have access to the Pro version on your mobile d...

Hi, Given that you've already provided proof of your age, it is important to ensure that CapCut's support team has acknowledged and processed this i...

Hi You are having problems linking your email to your CapCut account. Receiving the verification code indicates that your email address is recogniz...