CapCut Pro currently does not provide an option to update your payment method directly. Instead, you will need to cancel your current subscription and...

Hi, With release of new updates, the development team can relocate the features into different sections within the CapCut app. If CapCut's subtitle ...

Hi, Based on your query, it looks like a glitch where the auto‑generated captions aren’t dynamically syncing with the audio after export—even though...

Hi, If you are facing image and video quality issues in CapCut, it’s likely due to import compression, incorrect export settings, or codec incompati...

Hi, It seems you are experiencing issues with large file sizes and lengthy export times in CapCut for Windows 10. This becomes a common issue especi...

Hi, Sometimes certain text features like the "bubble" option, might be inaccessible or would have been relocated within the CapCut app's interface b...

We are really sorry to hear that your projects have disappeared all of a sudden, especially after investing so much time and effort. Unfortunately, ...

Here are some suggestions that may help resolve them: Issue regarding missing subtitles on export:Even though you see the auto-generated subtitles i...

Hi, It is quite mysterious how you can lose a project which you were working on. Looks like accidentally you deleted the project. Read our detailed ...

Hi, This is a known issue which have been reported recently on the CapCut Windows app. Even though the caption templates (such as Verbatim Color II ...

Hi, The newer version of the CapCut PC program now demands more from your system than it used to be before. Although your device once ran the progra...

Hi, It sounds like you purchased subscription for the standard tier of CapCut premium even though you wanted the Pro version. CapCut has recently ch...

Hi, If you have CapCut PRO membership then you will get 100GB free cloud storage. Since you are encountering not enough storage problem then it is m...

This is an issue of subscription mismatch when you paid for an annual subscription and CapCut is showing a monthly plan or an impending expiration. Be...

CapCut saying "No Internet Connection" is a common issue. You can read our detailed guide here. Since you've already tried basic troubleshooting, le...