Hi, It is quite unusual for files to automatically disappear. May be this has something to do with the recent update which you did. We recommend try...

Hi, After exporting your video, you noticed a folder named "capcut_export_temp_folder" in your Recycle Bin containing unplayable video files. This f...

Hi You are trying to activate the 7-day free trial of CapCut Pro but are unable to find where to input the invitation code. Follow these steps: 1...

Hi, Yes, if you purchase CapCut Pro on your PC and use the same account on your mobile app, you will have access to the Pro version on your mobile d...

Hi, Given that you've already provided proof of your age, it is important to ensure that CapCut's support team has acknowledged and processed this i...

Hi You are having problems linking your email to your CapCut account. Receiving the verification code indicates that your email address is recogniz...

Hi, Currently, CapCut does not offer a built-in feature to automatically delete or clip segments from a video at regular intervals like every X seco...

Hi, The white artifact issue with the Play Pendulum/Rebound Swing effect on PNGs in the latest CapCut update is due to a compatibility problem intro...

Hi The problems of random playback pauses, a freezing or black preview screen, audio continuing without video, and export failures can be debugged ...

Hi, Payment issues can arise due to various factors, and while your card functions correctly elsewhere, it is possible that CapCut's payment system ...

Hi, This is a tricky situation. Given that you're accessing Pro features without having logged into an account and haven't received any confirmation...

Hi, If you are experiencing network errors when attempting to use the Vocal Isolation feature in CapCut Desktop version 5.7.0. This issue can come f...

Hi, You are right to notice that CapCut is shifting some features to its Pro version. CapCut is gradually moving more advanced features behind a P...

Hi, Yes as per the recent update from capcut the app is now available for fresh downloads in the US. You can visit the official Google play store or...

Hi, CapCut Pro offers a convenient auto-captioning feature. Regarding your query here is what you need to know: Pricing: As you correctly pointe...