Hi, Please go through the steps mentioned above and also in this post. Let us know if it resolves the issue.

Hi, Since you signed up for CapCut Pro using your Google account, the password for your CapCut account is the same as your Google account password. ...

Hi, CapCut's auto-caption feature, previously available in the free version, has been transitioned to the Pro (paid) tier. This change has led to so...

Hey there! That glowing line effect definitely looks cool for TikTok edits. While CapCut does not have a direct "neon line" feature with all the cus...

Hi, Setting "Stickers" to 0 in the DVD effect should logically remove those elements (like the DVD logo, time codes, etc.) while keeping the other a...

Hello Erwin Liao, Thank you so much for sharing such a passionate and heartfelt message about your experience with CapCut Pro! It's wonderful to hea...

Hi, Since you have already tried all the login options (Google, Facebook, TikTok, Email) and nothing happens (the login window might not proceed or ...

Hi, It is annoying when CapCut doesn't work while traveling, especially when your internet connection seems fine otherwise. Here are the likely reas...

Hi, It sounds like there is a persistent problem with the QR code login process on your CapCut desktop application. Here is a breakdown of potential...

Hi, Based on your description, it seems like you are running into a glitch in the camera tracking tool on the desktop version of CapCut Pro, particu...

Hi, It seems you are encountering issues accessing CapCut Pro features because CapCut, along with TikTok and other apps from the same parent company...

Hi, Thanks for the screenshot — from what we see, the desktop version of CapCut is showing “Aucune capacité de stockage disponible” (No storage capa...

Hi, It is understandable to be concerned when your music is not appearing in CapCut's library after you have gone through the process of uploading i...

Hi, Given that the microphone works perfectly fine in other apps and even within CapCut for voiceovers, but not specifically during screen recording...

Hi, The issue you are facing with the fade-in and fade-out text animation in CapCut is related to the latest update. The fact that: You've alr...