CapCut Edit
CapCut Edit
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Joined: Feb 15, 2024
Last seen: May 4, 2025
Topics: 0 / Replies: 423
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RE: Features not available

Can you try updating CapCut to the latest version of see if that fixes the problem. You can also go through the solutions mentioned in this post for n...

1 year ago
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RE: Subscription Disappearance

Hi. Please write to capcut.support@bytedance.com mentioning your issue for quicker resolution. Regards.

1 year ago
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RE: Font Search Box missing

Have you tried updating to the latest version of CapCut and see any change?

1 year ago
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RE: How to copy AI-generated captions from one project to a new project?

Hi, Transferring AI-generated captions between CapCut projects can be tricky, as direct copying and pasting of elements between projects is not nati...

1 year ago
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RE: Capcut pc does not open after I downloaded it

Hi, Can you check out if the minimum requirements for CapCut PC is being met? Can you try uninstalling it from your system and try installing once a...

1 year ago
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RE: Exporting Videos (Code Error: 10011)

Hi, The error code 10011 in capcut means there is something wrong with your media file. This issue can stem from various factors, but here are some ...

1 year ago
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RE: Retrieving lost videos

Hi, Based on your query we break up and provide the possible solutions as below: Can CapCut directly access media from Google Photos? While CapCu...

1 year ago
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RE: Split all clips to .5 seconds or whatever

The rapid-cut style is a popular trend on TikTok, but manually splitting each clip can be super time-consuming. Although CapCut does not have an “auto...

1 year ago
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RE: Quality Loss

Have you selected 4K as the export settings while downloading? Also, you might need to have storage space available on your CapCut account as well apa...

1 year ago
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RE: Download the invoice for CapCut Pro

Hi, You can find and locate your CapCut subscription invoice/receipt in the following ways: 1. Check your email After the subscription has succ...

1 year ago
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RE: Cancellation of CapCut PRO and refund of fees

CapCut offers 7 day free trial but after that if you do not explicitly cancel there might be continuation of PRO services and consequently there will ...

1 year ago
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RE: *IMPORTANT* Video Upscaler NOT working

Use CapCut's free video upscaler to witness the power of AI video upscaling. Improve your videos and get 4K resolution without sacrificing any of thei...

1 year ago
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RE: why capcut isn't working?

There are some technical issues that prevent CapCut from downloading and installing. You can read our detailed installation instruction here. Try usin...

1 year ago
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RE: CapCut free trial charged

Hi, In case you forget to cancel the subscription within the 7 day free trial then CapCut renews the subscription into a paid one. So user will get ...

1 year ago
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RE: Not being able to export videos

There are times when system or application error results in difficulty in exporting. We have covered a comprehensive guide on how to solve video not e...

1 year ago
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