Hi, CapCut's desktop application doesn't display the full email address you used to log in. For security reasons, it will only show a partial email ...

Hi, It is a common issue when moving to a new country that CapCut subscriptions might not automatically update to the local currency and pricing. He...

Hi, This is a common issue with CapCut, and there are several reasons why it might be happening. Let's go through some troubleshooting steps to get ...

Você está certo em se sentir frustrado — se você pagou pelo CapCut Pro, deveria conseguir usar os recursos premium como a geração de voz a partir de t...

Hi, Based on the images you provided, it seems you're encountering the below issues: Your CapCut Pro subscription is active through your Apple...

Hi, To downgrade CapCut to an older version on your MacBook, follow these steps carefully. You will need to manually download and install the .dmg f...

You cannot have three separate CapCut Teams subscriptions linked to a single email/user login, but you can manage multiple TeamSpaces under one email—...

Hi, Thanks for sharing the screenshot we can see that you are stuck on the “Generating speech…” screen in CapCut, even though the voice (“Lucas”) ha...

Hi, Since you've already tried the common troubleshooting steps, let's look at some other possibilities and advanced solutions for your CapCut templ...

On CapCut for Android, the Object Tracking (aka Motion Tracking) feature is available but it’s tucked away under a specific workflow. How to use Obj...

There seems to be a timeline rendering bug in CapCut, especially considering that you're a Pro user and already attempted all standard troubleshooting...

Essa ideia que você teve é excelente — e na verdade, já existe algo parecido no mundo da animação digital, chamado de rigging com pontos de articulaçã...

Hi, Yes that is a problem within CapCut especially for a short video. Here are several troubleshooting steps to help you fix the CapCut export/trans...

Hi, If buying extra credits didn’t increase your video length, that's because CapCut’s time limits are determined by the platform and plan, not by c...

Hi, You are having a CapCut Pro subscription issue where your annual plan (paid in October 2024) has stopped working prematurely, even though it sho...