CapCut Edit
CapCut Edit
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Joined: Feb 15, 2024
Last seen: May 4, 2025
Topics: 0 / Replies: 423
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RE: Caption templates pro not showing as pro

Hi, This is a known issue which have been reported recently on the CapCut Windows app. Even though the caption templates (such as Verbatim Color II ...

3 months ago
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RE: Cap Cat is not working

Hi, The newer version of the CapCut PC program now demands more from your system than it used to be before. Although your device once ran the progra...

3 months ago
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RE: Capcut Pro Standard Version issue

Hi, It sounds like you purchased subscription for the standard tier of CapCut premium even though you wanted the Pro version. CapCut has recently ch...

3 months ago
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RE: Capcut storage

Hi, If you have CapCut PRO membership then you will get 100GB free cloud storage. Since you are encountering not enough storage problem then it is m...

3 months ago
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RE: Paid for CapCut PRO annual membership while app is showing monthly subscription

This is an issue of subscription mismatch when you paid for an annual subscription and CapCut is showing a monthly plan or an impending expiration. Be...

3 months ago
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RE: Despite having a stable internet connection, the app displays a "No Internet Connection" message

CapCut saying "No Internet Connection" is a common issue. You can read our detailed guide here. Since you've already tried basic troubleshooting, le...

3 months ago
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RE: Login en celular de cuenta pro con id de apple

Estás enfrentando un problema común con las suscripciones de aplicaciones: no siempre se transfieren fácilmente entre plataformas como Apple y Android...

3 months ago
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RE: Motion tracking feature

Hi, CapCut has made great progress with its motion tracking feature, and it's easier than ever to use. Here's how you can add motion tracking for fa...

3 months ago
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RE: Device Mockup Animation

Hi, It’s great that you are exploring CapCut for your editing projects! Creating a laptop mockup with a website demo is a fantastic way to make your...

3 months ago
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RE: Copyrighted Music, Video and Pictures on CapCut

If your own music is being flagged for copyright on CapCut, you can work around it by following methods: 1. Prove Ownership Copyright Registration ...

3 months ago
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RE: Not being able to export videos

Sometimes common issues are the cause of exporting errors on CapCut. The 98% hang-up is once such common issue, often caused by storage limits, projec...

3 months ago
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RE: I have a old email that is not working and it's connected with CAPCUT how can i change it?

Hi, If you need to update the email associated with your CapCut account, follow these steps: 1. Open CapCut & Access Account Settings Mobil...

3 months ago
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RE: Unable to purchase Annual Subscription on iPhone

If your CapCut Pro annual subscription on your iPhone 14 Pro keeps failing despite multiple troubleshooting attempts, here are some specific reasons a...

3 months ago
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RE: How to Remove credit card information from CapCut

CapCut does not provide a direct option to remove your credit card information. This is common issue for most of the subscription-based services such ...

3 months ago
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RE: Unable to find 7-day free trial option in the CapCut app

Hi Zuki. Make sure you opt for the annual subscription option at the time of choosing CapCut PRO. Trial is available only for the annual plan curren...

3 months ago
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