Hi, The perpetual loading spinner often indicates a communication breakdown—due to mismatched account info, currency/region mismatch, outdated app d...

你好！你提到 CapCut 更新后在“特效”里使用“模糊”时无法调整模糊程度，并设置关键帧，这确实是许多用户最近遇到的问题。以下是可能的原因和解决办法： 问题原因分析： CapCut 版本更新调整了特效参数的可调性有时候更新后某些效果（如模糊）会被改为预设样式，取消了原本的参数调节功能...

Hi, It is very challenging when a pro feature you rely on, like Auto Captions in CapCut, consistently fails, especially after paying for the subscri...

Hi, You are not wrong but let’s break it down so we’re fair to what CapCut can do, while being realistic about what it can't do in the context of ed...

Hi, Thanks for sharing the bank receipt. Since you have proof of payment for CapCut Pro (dated 08-07-2025, amount €29.99, listed as CapCut Singapore...

Hi, It sounds like your CapCut preview is lagging or playing video in slow motion, but the audio is normal. This is a common issue on both desktop a...

Bonjour, Oui, ce problème est assez fréquent avec CapCut Gratuit. Voici ce qui se passe concrètement : Pourquoi CapCut vous empêche d'exporter apr...

Hi, It looks like you want to create a "frame-switching" or "frame-flashing" effect, where two similar images or clips alternate every few frames (l...

Hi, Since you are a CapCut Pro user and the issue is affecting all three Android Samsung Galaxy devices, it's highly likely this is a CapCut-side bu...

Hi, Many Android CapCut users report timeline freezing issues, especially after recent updates. Here's a full troubleshooting guide you can try befo...

Hi, CapCut's desktop application doesn't display the full email address you used to log in. For security reasons, it will only show a partial email ...

Hi, It is a common issue when moving to a new country that CapCut subscriptions might not automatically update to the local currency and pricing. He...

Hi, This is a common issue with CapCut, and there are several reasons why it might be happening. Let's go through some troubleshooting steps to get ...

Você está certo em se sentir frustrado — se você pagou pelo CapCut Pro, deveria conseguir usar os recursos premium como a geração de voz a partir de t...

Hi, Based on the images you provided, it seems you're encountering the below issues: Your CapCut Pro subscription is active through your Apple...