Hi, You are stuck with Apple Pay when you want to use a different card for CapCut, especially with the web version not cooperating. Let’s go step-by...

Hi, Export option in CapCut isn't behaving as expected. The "add music to TikTok" option appearing instead of "Export" indicates one of a few things...

Hi, To get the latest version of CapCut, you have a few primary methods depending on the device you are using: For Mobile Devices (Android and iOS...

Hi, Thanks for sharing the video file. We reviewed it, and we can see the "blinking" issue in the subtitles/captions after the middle of the video —...

Hi, Yes, you can use CapCut's free plan to create educational and informational videos for your YouTube channel, even if the exported videos include...

Hi, The "restricted access from new device" email after an update strongly suggests that CapCut's security system has flagged your PC login as suspi...

Hi, It is problematic when CapCut video stabilization gets stuck. This usually indicates a processing issue. Here are some common reasons and troubl...

Hi, When the Google Play Store says "This app won't work for your device" for CapCut, it typically means your phone doesn't meet the minimum system ...

Hi, As of now, CapCut does not display an audio waveform directly on the main video track by default like some other video editors (e.g., Premiere P...

Hi, We can certainly guide you on the most effective steps to take to get this resolved and potentially recover your access. Here's a plan of acti...

The fact that the VPN trick worked for a day and then stopped, and the animations are still applied but show as "none," points to a persistent and int...

Hi, Please note that CapCut templates are region-restricted. Even with a VPN, the app detects your actual location or other inconsistencies, leading...

Hi, We are sorry to know you are facing unexpected charges from CapCut, especially when you needed the funds for something important. Please note th...

You are having a common issue in CapCut where advanced AI-powered video features, like Eye Correction, can sometimes interfere with audio synchronizat...

@fujingtao Hi, Since you are in China, here are the steps to cancel the CapCut Pro subscription (especially with your TikTok account banned and Cap...