Hi, It is quite surprising that your CapCut has stopped working. Let us address both your technical problem and your refund request. Possible caus...

@leswoyer Sorry to hear about this. But you will need to connect with CapCut support team at [email protected] or commercepro.support@capcu...

Hi, It is definitely puzzling that your auto-lyrics templates have disappeared, especially since you found them useful and your friend still has the...

Hi, It is surprising why CapCut is not recognising your renewal. Here are a few possible reasons why your CapCut Pro subscription might not be updat...

Hi, Try the following options and see if any works for you. Then let us know in this forum for further debugging. Let's start: Video Format or ...

Hi, You seem to be running into trouble with the "Custom Voice" AI feature in CapCut, especially after going through the effort of creating a voice....

Hi, It is a common issue to see color shifts when importing media into video editing software, and the washed-out green/blue tint you are describing...

Hi, It is quite surprising to hear that core features in CapCut suddenly become unavailable and you are getting a network error message, especially ...

Hi, Welcome to CapCut Video Editor app. Let us get those transitions added and background color changed. Here is how to do both in the free CapCut v...

Hi, It is highly surprising that you have been double charged. Here is why you might be seeing double charges from CapCut and what you can do to res...

Hi, Sorry to hear about difficulties upgrading to CapCut Pro. Some times there can be "system error" message when attempting to upgrade. Here are ...

Hi, CapCut's caption templates, while convenient and stylish, do come with limitations in terms of customization. You have accurately observed that ...

Hi, It is very unfortunate to lose a screen recording due to an internet interruption. Let us explore if there is any possibility of recovering your...

Hi, The "Remove Filler Words" feature in CapCut Desktop Pro is indeed a real and helpful tool for creators. It should definitely be available in you...

Hi, It is quite unusual when a familiar feature suddenly stops working after an update. Let us troubleshoot why you are not seeing your shortened sc...