CapCut’s transition system has a few deep bugs, especially when working with static images instead of video footage. The issue you are hitting where t...

@slmelo You have already confirmed your Pro subscription is active (with expiry showing 2025/12/09), The feature works fine on another account an...

Hi, Thanks for sharing the screenshots and this issue is actually quite common among CapCut Web and Desktop users recently, even for Pro accounts. B...

Hi, You are trying to move your CapCut account (with all your projects, Pro access, etc.) from your old iMac to a new iMac, but the new version of C...

Hi, The missing Recycle Bin (Trash/Deleted Projects) issue in CapCut has been affecting many users recently, especially after the latest app update ...

Hi, Thank you for sharing these screenshots. Based on the images and your description, the issue seems specific to your CapCut Pro account (and no...

Hi, You need to double-check this, because CapCut’s in-app purchase and subscription system can be a bit confusing, especially when it involves Goog...

Hi, Since you are getting server and loading errors on both browsers and the desktop app isn’t syncing, the issue is likely on CapCut’s server side ...

Hi, Let us fix your CapCut not starting after the latest update on Windows. This is a common issue that happens when an update corrupts the installa...

Hi, You are using CapCut Pro, and the “Uniform Scale” option is missing while editing your video. Let us go through what’s happening and how to fix ...

Hi, What you have explained has actually become a fairly common issue with CapCut Web exports in the past few weeks. Let us go step-by-step to narro...

Hi, We understand that it can be uncomfortable when a feature you depend on (especially for work) doesn’t work as expected. Let us troubleshoot this...

Hi, What you are describing is a known CapCut Pro subscription sync issue, and that specific error code (2_2_301_36010111) usually appears when CapC...

Hi, When you see “Video is no longer available” inside a project, it means CapCut can’t locate the original media files that your project was refere...

Hi, It’s strange that the image editor feature has vanished completely from your CapCut PC, even after reinstalling, resetting, etc. Before debuggin...