Hi, The QR scan login option in the CapCut mobile app has recently been removed (starting with the September–October 2025 updates) on both iOS and A...

Hi, That “Fall back MSG” error in CapCut is actually a fairly rare but known issue that points to a corrupted cache, failed network handshake, or an...

Capisco perfettamente la tua frustrazione — purtroppo, quello che descrivi è esattamente lo stesso bug lato server che altri utenti (come nel caso di ...

Hi, In the screenshot, we can see the “Custom removal” section in the Remove BG tab of CapCut Pro, and you are saying that only the “Size” slider ap...

Hi, We understand it is challenging to have the TTS cut off early or failing to download completely really breaks the workflow. Here are a bunch of ...

Hi, Please write your concern to CapCut customer support team -> [email protected]. You can copy paste the same message and the screen...

Hi, Let us get this fixed as fast as possible since your deadlines are coming up. You are saying: You are using CapCut on PC (desktop versio...

Hi, This is a known CapCut login loop issue which happens when your CapCut account is linked inconsistently across email / TikTok / ByteDance ID sys...

Hi, So your PNGs import, but once inside CapCut they look blurry, distorted, or pixelated, right? This is actually a known issue with CapCut (especi...

VerstandenDamit ich dir gezielt helfen kann: bitte sag mir kurz, auf welcher Plattform du CapCut nutzt (z. B. PC, iPhone, Android oder CapCut Web), de...

C'est un problème fréquent, ne vous inquiétez pas ! Le processus pour obtenir une facture CapCut Pro dépend du canal par lequel vous avez effectué l'a...

Hi, We don’t have a set timeline that CapCut will definitively ship a native Linux build any time soon. Based on what’s available today, we can sket...

Hi, It is very surprising what you have described especially after you have already paid. Let us go through the exact steps to fix this, and how to ...

CapCut’s transition system has a few deep bugs, especially when working with static images instead of video footage. The issue you are hitting where t...

@slmelo You have already confirmed your Pro subscription is active (with expiry showing 2025/12/09), The feature works fine on another account an...