The only method that works for me is to format my computer and delete all files. Which is very hassle to do.
This issue strongly points to a server/verification check that is failing when CapCut reaches the network.
Below we have complied targeted, advanced steps which you can try until CapCut developers fix this issue:
Quick checks to do..
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Make sure Windows time/date is exact and set to automatic (Settings → Time & language → Date & time). Many TLS / verification failures happen when the system clock is wrong.
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Disable any system-wide adblockers / Pi-hole / router DNS-blocking temporarily (these can hide CapCut/TikTok endpoints). These checks are fast and resolve server-verification errors.
Advanced network / system fixes to try:
Check & clean your hosts file
Open Notepad as Administrator, then open:
Remove any lines that reference capcut, tiktok, bytedance, or any suspicious entries that redirect hosts to 127.0.0.1 or 0.0.0.0. Save file.
- a hosts entry can silently block/redirect verification servers and trigger a security notice.
Flush DNS, reset Winsock and TCP/IP stack
Open Command Prompt as admin and run these three commands:
Restart computer afterwards.
- corrupt DNS cache or Winsock issues can make app-to-server handshakes fail even when browser works. CapCut network errors can be resolved through resets.
Use a public DNS as a test
Temporarily set your NIC DNS to Cloudflare or Google:
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IPv4 DNS:
1.1.1.1and1.0.0.1(Cloudflare) or8.8.8.8and8.8.4.4(Google). -
Reboot and test CapCut while online.
- sometimes local ISP/resolver blocks or misroutes CDN endpoints.
Disable proxy & VPN & any “network filtering” apps
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Settings → Network & internet → Proxy → make sure everything is OFF.
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Temporarily uninstall/disable VPN/third-party network/security tools (including system-level ad-blockers, Fiddler, and loopback proxy apps).
If CapCut PC is working offline a proxy/VPN/region filter interferes with verification.
Reset Microsoft Store / Store licensing if Store version also failed:
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Run wsreset.exe (Start → type
wsreset, Run as admin). -
If that does not help, re-register Store packages (PowerShell as admin):
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Reinstall CapCut from the Store after doing the above.
The Store cache or package registration can block Store apps from performing license/online checks.
Add CapCut to Windows Firewall / AV allowlist and create outbound rule
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If you use third-party antivirus, temporarily disable it.
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Add an Outbound firewall rule to allow CapCut (
CapCut.exe) full network access (or just remove restrictions). -
Alternatively block CapCut’s network access as a test if it then no longer shows the Security Notice, the error is indeed coming from a specific verification call and you can work from there.
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AV/firewall can interfere with the verification handshake.
Inspect what domains your CapCut app tries to contact
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Use Resource Monitor (resmon.exe) → Network tab → launch CapCut and watch Network Activity to see the hostname/IP CapCut connects to.
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Or use a simple tool like TCPView from Sysinternals to see active connections when you start CapCut.
That will show the endpoint that triggers the popup (example: CDN / verification host tied to ByteDance/TikTok). Once you have that hostname, you can:
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Temporarily allow it through firewall, or
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Search the hostname online to see if it’s blocked by your ISP/region.
This is how you find the exact failing endpoint rather than guess.
Update Windows Root Certificates & make sure TLS is enabled
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Run Windows Update fully (sometimes root CA updates are required).
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Ensure TLS 1.2 is enabled (most modern apps require it). You can check Internet Options → Advanced → ensure “Use TLS 1.2” is checked.
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server verification requires valid certificate chains; expired/missing root certs or disabled TLS versions can break verification.
Workarounds for immediate continuity:
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Offline-first workflow — launch CapCut while offline, create your project, save it, then connect to the Internet only when necessary. This avoids the pop-up when you connect online but is not ideal long-term solution.
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Sandbox / VM — run CapCut inside a clean Windows VM or different user profile to test whether something in your main profile is causing the verification failure.
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Try a different network — tether to mobile data (phone hotspot) and test; if hotspot works, it's likely your router/ISP blocking endpoints.
If none of the above works
Please send us the results of quick diagnostic you can run now:
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Open an admin Command Prompt and run:
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While CapCut is running and connected, open Resource Monitor (resmon) → Network and list any remote hostnames that show for CapCut.exe (or take a screenshot of that Resource Monitor output).
Mainly this issue is primarily a network/verification failure and the next best step is to identify the endpoint.
If your CapCut works offline but errors when online, it is almost certainly failing a server/TLS/host verification which can be fixed by checking/cleaning the hosts file, flushing DNS + Winsock, disabling proxies/VPNs, resetting Microsoft Store cache, and either allowing or blocking the app in your firewall while you inspect which remote host is being contacted.
i did everything (except VM) and still appear.
https://imgur.com/a/HDNr3V5
https://imgur.com/a/Ufwy8xp