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Security Notice Bug Appearing on CapCut PC

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Topic starter
(@Maxime)
Joined: 3 months ago

I’m experiencing a recurring issue with CapCut for PC. Each time I launch the program, a pop-up titled “Security Notice” appears, preventing me from using the software properly.

I have already tried several fixes, updating CapCut, restarting my computer, reinstalling the program, and checking my network and permissions, but the issue still persists.

Could anyone on this forum please help me resolve this problem or let me know what’s causing it?


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38 Replies
CapCut Edit
Posts: 971
Admin
(@admin)
Member
Joined: 2 years ago

Hi,

Below are the most common causes of CapCut’s recurring “Security Notice” pop-up on PC and the specific fixes that should resolve it. We have compiled the comprehensive list below to help you with this problem.

Try these in order (especially the ones you haven’t tried yet):

1. Run CapCut as Administrator (even if you already reinstalled)

Right-click CapCut.exe → Run as administrator.
If this removes the pop-up, set it permanently:

  1. Right-click CapCut → Properties

  2. Compatibility tab

  3. Check Run this program as an administrator

  4. Apply → OK

2. Disable Windows “App & Browser Control” SmartScreen temporarily

CapCut sometimes triggers Windows Defender SmartScreen.

  1. Open Windows Security

  2. Go to App & browser control

  3. Click Reputation-based protection settings

  4. Temporarily toggle off:

    • Check apps and files

    • SmartScreen for Microsoft Edge

  5. Launch CapCut

  6. If it works, you can turn SmartScreen back on as CapCut gets whitelisted automatically.

3. Delete CapCut’s Security Data Cache

The “Security Notice” can loop if a corrupted cache file remains after reinstalling.

Delete this folder:

C:\Users\<YourUserName>\AppData\Local\CapCut

AND this one:

C:\Users\<YourUserName>\AppData\Roaming\CapCut

Then launch CapCut again.

(These folders remain even after uninstalling unless manually deleted.)

4. Ensure TikTok Login/Online Verification is not Failing

CapCut sometimes performs an internal verification with TikTok/ByteDance.

Try:

  • Logging out of TikTok in CapCut, then logging back in

  • Switching network (Wi-Fi → hotspot, VPN off)

  • If you use a VPN, disable it

  • Try launching CapCut while disconnected from the internet, then reconnecting

5. Add CapCut to Antivirus / Firewall Allowlist

Your antivirus may be blocking CapCut’s verification files.

Add the following folders to “allowed” or “trusted”:

C:\Program Files\CapCut 

C:\Users\<YourName>\AppData\Local\CapCut

If you use:

  • Bitdefender

  • Avast / AVG

  • Kaspersky

  • McAfee

They often flag CapCut.

6. Check for Windows Blocked File Warning

Sometimes Windows marks CapCut’s EXE as unsafe after download.

  1. Right-click CapCut.exe

  2. Choose Properties

  3. If you see “This file came from another computer…”

  4. Check Unblock → Apply

7. Reset CapCut Using Windows Settings

Windows has a less-known reset function:

  1. Settings → Apps → Installed apps

  2. Find CapCut

  3. Click Advanced Options

  4. Press Reset

This resets internal configuration without removing the app fully.

8. Install the Microsoft Store Version (Different Build)

There are two builds of CapCut for Windows:

Search CapCut in the Microsoft Store → Install
This version rarely triggers the “Security Notice.”

If none of these work…

Please tell us:

What exactly does the “Security Notice” pop-up say?

(Exact text or screenshot description helps as CapCut has multiple different security warnings.)

Is your CapCut installed via EXE or Microsoft Store?

Do you use antivirus other than Windows Defender?

Are you using a VPN or work network?

We can pinpoint the exact cause and give the correct fix.


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11 Replies
(@akbar)
Joined: 3 months ago

Posts: 3

@admin i still get the notification, im using lastest EXE version no vpn public network
screen shot https://imgur.com/a/JdmJp1W


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(@francisco)
Joined: 3 months ago

Posts: 1

@admin Hello capcut, ive tried everything and still the same error, ive been paying the pro plan for almost 2 years, and now i cant use the app im so frustrated


Reply
(@francisco)
Joined: 3 months ago

New Member
Posts: 2

@admin

Captura de ecrã 2025 12 03 120458

This is my problem, i have tried everything you guys stated on the list, and nothing worked... still the same error, Im using the capcut microsoft capcut, avast anti virus and my normal router wifi, and still the same error


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 Mina
(@Mina)
Joined: 3 months ago

Posts: 1

@admin "The current version of Capcut is not secure. Download the latest version in official app stores". I followed all the steps. I dont use any antivirus besides Windows Defender, no VPN, downloaded it wia Microsoft Store.


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(@unknown)
Joined: 3 months ago

Posts: 1

@admin i get error when i use vpn but if i didnt use vpn i cant access any features


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(@daniel-ferreira)
Joined: 3 months ago

New Member
Posts: 1

@admin Tenho o app pro há 1 ano, desde 02/12 não consigo utilizar o software... Já fiz de tudo, até troquei o windows porque são muitos trabalhos e eu preciso dar continuidade... Mas nada funciona 

image

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(@Mashood)
Joined: 3 months ago

Posts: 1

@admin, I tried both EXE and Microsoft Store versions, still have the same issue.

I'm not using any antivirus other than Windows Defender.

I'm not using any VPN or work network.

I'm still getting the same Security Notice pop-up every time I open the app.


Reply
(@Shahan)
Joined: 3 months ago

Posts: 1

@admin I downloaded it from both official website and microsoft but the security notice pop up still appears. Tried every method and still not working . Kindly resolve this issue as soon as possible because its affecting our social media following as we cant edit videos


Reply
(@Marcelo)
Joined: 3 months ago

Posts: 1

@admin aren't you guys gonna fix this?


Reply
(@아랑)
Joined: 2 days ago

Posts: 1

@admin 위에 하라는대로 다 했는데, 안됩니다. 프로사용중입니다. 

 

Reply
CapCut Edit
Admin
(@admin)
Joined: 2 years ago

Member
Posts: 971

알겠습니다. 지금까지 상황을 정리하면 핵심 포인트가 하나 있습니다.

  • VM에서는 CapCut 정상 작동

  • 같은 네트워크 / 같은 DNS

  • 호스트 Windows에서만 Security Notice 발생

  • DNS / DoH / VPN / Proxy / WARP 제거 완료

  • TCPView 연결 정상 (ByteDance CDN)

이 경우 실제로 CapCut에서 가장 많이 발생하는 원인은 Windows의 “Region / Locale / Language mismatch” + ByteDance 보안 체크입니다.
CapCut은 내부적으로 TikTok / ByteDance 계정 보안 검증을 하기 때문에 OS 지역 설정이 맞지 않으면 Security Notice가 반복 발생하는 사례가 많습니다.

이건 네트워크 문제가 아니라 Windows 지역 설정 + 계정 인증 문제입니다.

해결 방법 (이 순서대로 진행)

Windows 지역 설정 완전히 맞추기

설정 → 시간 및 언어 → 언어 및 지역

다음을 확인하세요:

  • Country or Region → 실제 사용 국가

  • Regional format → 같은 국가

  • Windows display language → 영어 또는 같은 국가 언어

  • Language for non-Unicode programs

마지막 항목은 여기에서 바꿉니다:

제어판 → Region → Administrative → Change system locale

English (United States) 로 변경 후 재부팅

CapCut은 종종 non-unicode locale 때문에 보안 체크 실패합니다.

Windows 시간 동기화

설정 → 시간 및 언어 → 날짜 및 시간

  • 자동 시간 ON

  • 자동 시간대 ON

그리고 CMD 관리자에서:

w32tm /resync

시간 오차가 있으면 CapCut 인증 실패합니다.

CapCut 로그인 정보 완전 삭제

다음 폴더를 전부 삭제하세요.

C:\Users\사용자\AppData\Local\CapCut
C:\Users\사용자\AppData\Roaming\CapCut
C:\Users\사용자\AppData\Local\Programs\CapCut

그리고 이 폴더도 확인:

C:\Users\사용자\AppData\Local\Temp\CapCut

삭제 후 재부팅.

TikTok / CapCut 계정 로그아웃 후 재로그인

CapCut 실행 → 로그인 화면에서

  • 기존 로그인 로그아웃

  • 이메일 로그인 또는 Google 로그인으로 다시 로그인

TikTok 계정 연동이 깨지면 Security Notice 발생합니다.

GPU 드라이버 업데이트

CapCut은 GPU 검증도 합니다.

  • NVIDIA / AMD / Intel 최신 드라이버 설치

특히 Intel GPU에서 Security Notice 사례가 있습니다.

Security Notice 팝업에 정확히 어떤 문구가 나오나요?

예를 들어 이런 유형들이 있습니다:

  • Security Notice: Network environment risk detected

  • Security Notice: Account verification failed

  • Security Notice: Device risk detected

  • Security Notice: Abnormal environment detected

문구에 따라 원인이 완전히 달라집니다.

가능하면 팝업 스크린샷이나 정확한 문구를 보내주세요.

참고로 지금까지 진행 상황을 보면 하드웨어/OS fingerprint 문제일 가능성도 있습니다.
VM에서 정상이라면 CapCut이 호스트 환경을 “비정상 환경”으로 판단하는 케이스입니다.

문구만 확인되면 거의 100% 원인을 특정할 수 있습니다.


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Posts: 0
(@Zsolt)
Joined: 1 second ago

I am having same issue, it worked for 2 months. Now i am having this popup always on PC.

1-tried re-install from microsoft store and officical page -> did't worked
2-tried disable wifi and run it(popup not showed), created project than turn on wifi, popup appeared again->did't worked
3-tried deleting cache->didn't worked
4-tried restarting the laptop->didn't worked


Reply
1 Reply
(@sandy)
Joined: 3 months ago

Posts: 1

This is the Downfall of Capcut like Kinemaster


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Posts: 1
(@Rahul)
Joined: 3 months ago

Hey, I’m facing the same issue even with the VPN on. Please suggest a solution for using it with a VPN.


Reply
Posts: 2
(@francisco)
New Member
Joined: 3 months ago
Captura de ecrã 2025 12 03 125129

Im literally paying for this by the way


Reply
Posts: 1
 zext
(@zext)
Joined: 3 months ago

first im using capcut, is EXE version, theres no problem, but, this time, capcut wont let me using the software, ive try everything from the tips above, it didnt work, now im downloading from microsoft store, its the same, didnt work, im using pro package tho, can u help me? error messages say "the current version of this app isnt secure, download the latest version in official app stores."


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Posts: 1
(@Dumitru)
Joined: 3 months ago

Hello i did all of this and  still  not working


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Posts: 1
 Saad
(@Saad)
Joined: 3 months ago

Please check reddit forums are full with complaint about this issue.

Why do we need to do all these things when there is a bug in your update?

I am thinking of switching to Premier Pro or Filmora.


Reply
Posts: 1
 kevz
(@kevz)
New Member
Joined: 3 months ago

I tried everything but it doesn't work. Help me please.

image

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Posts: 1
(@Jimmy)
Joined: 3 months ago

Security Notice: The current Version of the App is not secure, Download the latest version from App Store

Both I tried, But what I have now is the EXE
I just use the default for windows, Windows Defender
Nope,. No VPN,..


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