Dear CapCut Support Team,
I hope this message finds you well.
The chronology is that when I was just casually looking at the notification, I suddenly got a notification from GOPAY that I had successfully paid CapCut 144,000 at 18.01 WIB on OCTOBER 15, 2025 with the following order ID (AQYAABndCjGIu0PdhaawQjIhGHQK) and the following transaction ID (A120251015110138VXPxOri3zJID)
Please let me know if you need any additional information to proceed with this request (such as my account ID or payment details).
Thank you for your understanding and support.
Best regards,
Hi,
Please write your concern to CapCut customer support team -> [email protected]. You can copy paste the same message and the screenshots which you have mentioned here on that email. They should usually get back to you regarding your concern within 24-48 hours.
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