missing ai feature eye contact

Hi,

Below are some possible reasons and troubleshooting steps for why you can’t find the “Eye Contact” (gaze correction) AI feature in CapCut:

Possible Reasons

1. Feature not rolled out in your region yet
   Some users report that even after updating, they still can't see the eye-contact option it may be a staggered or partial rollout.

2. Using an older version of the app
   The feature is relatively new, so older versions may not include it.

3. Feature location/interface change
   The “Eye Contact” option might be hidden or moved in the UI (for example, it may appear after selecting a clip and scrolling the editing options).

4. Feature only in mobile (not PC) or limited to certain platforms
   “Eye Contact Correction” may not yet be available (or fully functional) in the desktop version.

5. Feature removed or temporarily disabled
   It’s possible that CapCut removed or temporarily disabled the feature for maintenance, bugs, or regional compliance.

What you can try

• Update the app to the latest version from your app store (Google Play / Apple App Store).

• Tap on a video clip in your timeline, then look through the “Edit” or “Video” tools menu (scroll down) — the “Eye Contact” option may be midway in the menu.

• Reinstall the app (after backing up your projects) — sometimes features appear after a fresh install.

• Check CapCut’s regional settings or language — some features are region-locked or tied to certain languages.

• Look for “AI tools” or “Enhance / Retouch / Correction” sections in the video editing tools — the feature might be grouped under a different label.

• Contact CapCut support or check their official updates on their website or social media to see if there’s any announcement about availability in your region.