IA upscale video online not available?

Hi,

CapCut’s AI video upscaler the tool previously available via the online link you shared is likely geographically restricted or no longer accessible online in your region.

Why this is happening?

1. Regional restrictions

CapCut has a history of limiting certain features or even entire services based on region. Features like “AI Character” have been reported to vanish for users depending on location, and some were only restored when users connected via a VPN. These are typically region-based UI restrictions, not user-specific errors.

2. Deployment strategy and rollouts

CapCut like many platforms rolls out features gradually, or restricts them to specific regions for testing purposes. It is possible you are now being served a version where the AI upscaler is disabled or undergoing a restricted rollout.

What you can try

A. Use a VPN

You can try regaining access by connecting via VPN to a supported region where the feature still functions. That is the fastest workaround to regain access to geo-blocked features—at least as a temporary measure.

B. Update the App/Web Version

Ensure you are using the latest version of CapCut online or the app you're accessing it through. Some missing tools reappear after updates.

C. Clear Cache / Reinstall

Cached data or partial updates can block features. Try clearing your browser/app cache or reinstalling the app altogether.

D. Contact CapCut Support

Sometimes, access issues are linked to account-specific flags or server-side changes. Reaching out to CapCut support might clarify if your account or region is specifically affected.

Alternatives if online isn’t an option

If the online AI upscaler remains inaccessible—or if the desktop app is underperforming—you still have alternatives:

• UniFab All-In-One: A powerful desktop video enhancing tool that supports upscaling up to 16K with AI models optimized for clarity, denoising, and HDR conversion.

• Aiarty Video Enhancer: Another desktop AI upscaler, especially effective for anime-style content and highly detailed upscaling with natural-looking results.

• AVCLabs Video Enhancer AI or Topaz Video AI: These offer specialized models for different enhancement styles (standard, ultra, multi-frame, anime, denoise), as well as stabilization and flicker removal.

What you are experiencing is normal behavior for regional or phased feature availability—CapCut selectively enables some tools based on region or testing criteria. A VPN often resolves this quickly.