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Difficult to sign CapCut Pro

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(@Natiele)
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Joined: 3 months ago

I hope you're well,
I use CapCut's resources a lot and have been trying for months to subscribe via the CapCut website using the company's corporate card.
The thing is, it won't let me use the corporate card to sign up for the account, and I'm also having trouble paying via my cell phone.
Could you help me sign up for the Pro account?

 capcut
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CapCut Edit
Posts: 387
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(@admin)
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Joined: 1 year ago

To resolve issues with subscribing to CapCut Pro using a corporate credit card, follow these steps:

  1. Contact CapCut Support: Clearly explain your issue, including error messages and previous troubleshooting steps. Reach out to CapCut support at [email protected].

  2. Try Alternative Payment Methods: Use a company credit card portal or consult your accounting department for guidance on approved payment procedures.

  3. Consider a Temporary Workaround: If necessary, use a personal credit card and request reimbursement from your company.

Be mindful of corporate card restrictions and company policies regarding software subscriptions.

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