I deleted the Pro Auto Adjuct for my video feature. I still cannot download my video. CapCut still says I am using it. How can I fix??
Hi,
Even though you believe you've removed the "Auto Adjust" Pro feature, CapCut still detects something it considers premium, preventing the free export. Here is a breakdown of why this might be happening and how to fix it:
Common Reasons and Solutions:
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Another Pro Feature is Still Active: This is the most likely culprit. You might have inadvertently used another Pro feature besides "Auto Adjust".
- Solution: Scrutinize your entire project timeline very carefully. Look for the small "Pro" diamond icon or label on:
- Effects: Check video effects and body effects applied to clips.
- Filters: Review any filters applied.
- Transitions: Some transitions between clips are Pro.
- Audio: Certain sound effects or music tracks might be Pro.
- Text: Specific text templates, fonts, or animations can be Pro.
- Stickers/Animations: Some stickers or complex animations require Pro.
- Templates: If you started with a template, it might contain hidden Pro elements.
- Export Settings: Sometimes, specific export settings (like very high resolution, frame rates, or specific codecs like HDR) might be flagged as Pro. Check your export settings before hitting export.
- When the warning about Pro features appears, click on it. CapCut should direct you to the specific feature causing the issue. Replace or remove the highlighted Pro feature.
- Solution: Scrutinize your entire project timeline very carefully. Look for the small "Pro" diamond icon or label on:
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The Feature Wasn't Fully Removed: Sometimes, removing an effect might leave a trace or not register correctly.
- Solution: Go back to the clip(s) where you think you applied "Auto Adjust". Double-check the adjustments/effects panel for that specific clip to ensure nothing related is still selected or active. Try selecting the clip and tapping any 'reset' or 'remove effects' option if available.
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App Cache Issue: The app might be holding onto old information about the project using Pro features.
- Solution:
- Clear CapCut Cache (In-App): Go into CapCut's settings (usually via your profile icon) and look for an option to "Clear Cache".
- Clear App Cache (System Settings): Go to your phone's Settings > Apps > CapCut > Storage > Clear Cache. (The exact path might vary slightly depending on your phone OS - Android/iOS).
- Restart CapCut: Close the app completely (remove it from recent apps) and reopen it.
- Restart Your Device: A simple phone restart can sometimes clear temporary glitches.
- Solution:
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Reset the Cover:
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Navigate to the beginning of your project.
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Tap on the "Cover" option.
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Reset or remove any applied cover settings.
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Glitched Project: The project file itself might have encountered a minor glitch.
- Solution: Try duplicating the project within CapCut. Open the duplicated version and see if you can export that one after verifying no Pro features are present.
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Check for Updates: Ensure you are using the latest version of CapCut. Bugs related to feature detection are sometimes fixed in updates.
- Solution: Go to your app store (Google Play Store or Apple App Store) and check if there's an update available for CapCut.
Troubleshooting Steps:
- Thorough Review: Go through every single clip, transition, text element, audio track, and effect on your timeline. Look for that "Pro" icon. Remove anything marked as Pro.
- Check Export Settings: Before exporting, review the resolution, frame rate, and other settings. Ensure you're using standard, free options.
- Clear Cache & Restart: Follow the steps above to clear CapCut's cache and restart the app and your device.
- Duplicate Project: Try duplicating the project and attempting to export the copy.
- Isolate the Problem (if needed): If you still can't find it, try systematically removing elements (start with the most recently added or complex ones like effects/filters) and attempting to export after each removal. This can help pinpoint the exact element causing the issue.
If none of these steps work, the final option is usually contacting CapCut technical support through the app's feedback or help section, explaining the issue in detail.
For a video guide on removing Pro features and resolving export errors, you might find this video helpful: