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Last Post by CapCut Edit 3 weeks ago
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15edb671282f5cb4cf8410753e45d37459920d326311219b08db9c750410347f?s=80&r=g
Posts: 1
 Sharon
Topic starter
Jan 20, 2025 12:51 pm
(@Sharon)
Joined: 11 months ago

Hello,

How fo I contact customer service?


Topic Tags
Need pro
3 Replies
CapCut Edit
Posts: 862
 CapCut Edit
Admin
Jan 22, 2025 6:12 am
(@admin)
Member
Joined: 2 years ago

Please use the contact form or write a mail to [email protected]


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b5becbddba589a94e2c16e84f9fbfe39be8bbfdb595aa539ab80f00a3895fd7f?s=80&r=g
Posts: 1
 Cyrelle
Oct 27, 2025 5:47 pm
(@Cyrelle)
Joined: 1 month ago

I have been charged with a yearly subscribtion that wasn't meant to be bought! I would like a refund because I do not use capcut and it took all my money! 

 


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1 Reply
CapCut Edit
 CapCut Edit
Admin
(@admin)
Joined: 2 years ago

Member
Posts: 862
Nov 16, 2025 1:42 pm
Reply tob5becbddba589a94e2c16e84f9fbfe39be8bbfdb595aa539ab80f00a3895fd7f?s=18&r=gCyrelle

Please contact the support team: [email protected] to process your refund request.

Read this guide on Refund Request for Unintended Subscription Charge


This post was modified 3 weeks ago by CapCut Edit
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