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Customer service

 
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Last Post by CapCut Edit 2 months ago
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Posts: 1
 Sharon
Topic starter
Jan 20, 2025 12:51 pm
(@Sharon)
Joined: 1 year ago

Hello,

How fo I contact customer service?


Topic Tags
Need pro
3 Replies
CapCut Edit
Posts: 926
 CapCut Edit
Admin
Jan 22, 2025 6:12 am
(@admin)
Member
Joined: 2 years ago

Please use the contact form or write a mail to [email protected]


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Posts: 1
 Cyrelle
Oct 27, 2025 5:47 pm
(@Cyrelle)
Joined: 3 months ago

I have been charged with a yearly subscribtion that wasn't meant to be bought! I would like a refund because I do not use capcut and it took all my money! 

 


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1 Reply
CapCut Edit
 CapCut Edit
Admin
(@admin)
Joined: 2 years ago

Member
Posts: 926
Nov 16, 2025 1:42 pm
Reply toCyrelle

Please contact the support team: [email protected] to process your refund request.

Read this guide on Refund Request for Unintended Subscription Charge


This post was modified 2 months ago by CapCut Edit
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