My Capcut is crashing during exporting the video. Every time it reaches 10% mark of export it quits the whole app. I have reinstalled it twice. It is the latest version and paid subscription. I have Dell Alienware laptop with 16GB RAM and I7-12700h Processor. I am looking for urgent support.
Hi Birendra,
That sounds frustrating, especially since you’re running a strong system. CapCut crashing during export (stuck at ~10%) usually points to one of a few things: corrupted cache/project files, GPU driver conflicts, or certain effects/codecs causing the render to fail. Let’s try narrowing it down step by step:
Quick fixes to try first
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Clear cache:
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Open CapCut → Settings → Clear cache.
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Restart CapCut and retry export.
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Change export settings:
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Lower the export resolution/bitrate (e.g., try 1080p instead of 4K).
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Disable Hardware Acceleration in CapCut settings (or enable it if it’s off). Sometimes Intel/NVIDIA GPUs conflict during rendering.
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Check GPU drivers:
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Update both Intel integrated graphics and NVIDIA GPU drivers via Intel Driver & Support Assistant + NVIDIA GeForce Experience.
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If CapCut is set to use the wrong GPU, force it:
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Right-click desktop → NVIDIA Control Panel → Manage 3D Settings → Program Settings → Add CapCut → Select "High-performance NVIDIA processor".
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Export small test clip:
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Duplicate your project → trim it to 10–20 seconds → export.
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If the short version works, the crash might be tied to a specific effect, filter, or asset in the full timeline.
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Deeper fixes
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Project file corruption:
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Save your project → start a new project → import your existing project as media (if possible) → re-export.
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Check storage:
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Ensure your export drive (usually C:) has at least 20–30 GB free.
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If you’re exporting to an external HDD/SSD, try saving directly to internal SSD instead.
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Disable background apps:
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Some overlays (e.g., Discord, Overwolf, or antivirus real-time scanning) can crash CapCut during heavy GPU encoding. Try exporting with minimal apps running.
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Try older version:
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Sometimes the latest CapCut version introduces export bugs. You can temporarily install an older stable build (you can download older version from here or via MS Store rollback).
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Since you are on an Alienware i7-12700H + 16GB RAM, hardware is not the bottleneck this is almost certainly a CapCut software + driver compatibility issue.
To move faster:
Can you tell us whether you’re exporting in H.264 or H.265 (HEVC) and at what resolution/bitrate? That will help us suggest the exact setting change that usually bypasses the 10% crash.
My Capcut keep crashing during export, closing the app completely whenever the export gets to 80%
My Capcut keep crashing during export, closing the app completely whenever the export gets to 80%.
i have updated the app already, I’m using iPhone 8plus of 256gb storage with close to 50gb still available on my phone.