Cannot delete space, and the storage was 0B/0B

Hi,

Thanks for sharing the screenshot. Here is a breakdown of what is happening with the CapCut "space" feature you're dealing with:

What is a "Space" in CapCut?

A "Space" in CapCut is essentially a cloud-based collaboration area or storage workspace. It allows users to:

• Upload and store media

• Share projects and collaborate with others

• Sync across devices

Why you can't delete "Tokioshy221’s space"

From the message shown:

"Can’t delete space 'Tokioshy221’s space'. The space can’t be deleted. It was created along with your account."

This means that:

• That default space is tied to your CapCut account and acts like your personal workspace.

• Deletion is disabled because it's the primary space created during registration.

Why it shows 0B/0B storage (and why you can't upload)

Seeing 0B / 0B and "No available storage" means:

• You currently don’t have any cloud storage quota available in your CapCut space.

• This often happens if you're:

  • Not subscribed to CapCut Pro

  • In a region where cloud features are limited or disabled

  • Using an account type not yet provisioned for space storage

What you can do

Option 1: Use Local Storage Instead

You can still edit and save projects locally on your PC:

• Save projects as .cceproj or export videos normally.

• Avoid using cloud features (like auto-upload).

Option 2: Upgrade or Enable Storage

• Click the "Upgrade" link or icon next to storage indicators or space title.

• You might need to subscribe to CapCut Pro or enable cloud storage.

Option 3: Join or Create a New Space

• Create a separate space (e.g., for a group or team).

• You can delete these additional spaces if needed, unlike the default one.

Option 4: Check for region limitations

Some cloud features are restricted based on your country or region. If you are in a region where cloud features are still rolling out, storage might show as 0B.

Step-by-Step Guide to Enable and Use Cloud Storage in CapCut

1. Check or upgrade to Pro

CapCut cloud storage is a Pro feature.

To upgrade:

• Click “Upgrade” next to your space title (Tokioshy221’s space) or in the left sidebar.

• Follow the prompts to subscribe to CapCut Pro (monthly/yearly plan).

• After upgrading, your storage quota (100GB or more) will be visible.

📝 Tip: If you're already Pro but still see 0B/0B, try logging out and back in.

2. Create a new space

You can create additional spaces for separate teams or collaborations.

How to:

1. Click “Create or join” under the Spaces section.

2. Choose “Create a space”.

3. Name it something like “Video Projects” or “Client Work”.

4. Set theme colors and add members if needed.

5. Click Save.

These spaces can be deleted later, unlike your default space.

3. Enable Auto Upload or Manual Upload

Once cloud storage is available:

To turn on auto-upload:

• Click on the space.

• Click the gear icon ⚙️ (Space settings).

• Toggle “Auto Upload” to ON.

To upload manually:

• Go to the Home tab.

• Drag and drop files into the space or use the Upload button.

4. Share Projects with Others

Inside a space:

• Click “Invite” next to Members.

• Share the invite link or add members by username or email.

• They can collaborate on the same project in real time.

5. Access Cloud Projects on Other Devices

If logged into the same CapCut account:

• All projects in the space will sync automatically.

• Edits made on one device reflect on others.

Troubleshooting Tips

If cloud still shows 0B/0B after subscribing or joining a new space, try:

1. Restart CapCut or your PC.

2. Ensure your internet connection is stable.

3. Go to Settings > Account Info, and confirm that CapCut Pro is active.

4. Update CapCut to the latest version from the official site: https://www.capcut.com/