Hi, 

Since you have already tried restart, reinstalling and using the online version, we present you the following debugging options and possible solutions:

• Check for Software Updates: Ensure that you're using the latest version of CapCut. Developers frequently release updates to fix bugs and improve functionality.

• Clear Cache and Data: On your device, go to Settings > Apps > CapCut > Storage, and then clear the cache and data. This can resolve issues caused by corrupted temporary files.

• Verify Permissions: Make sure CapCut has the necessary permissions to function correctly. Go to Settings > Apps > CapCut > Permissions, and grant all required permissions.

• Try a Different Device: If possible, install CapCut on another device to see if the issue persists. This can help determine if the problem is specific to your current device.

• Ensure you are using the account login which has the active subscription on capcut.

• Ensure your operating system (Windows, macOS, etc.) meets CapCut's minimum system requirements. Check for any pending operating system updates and install them.

• Update your graphics drivers to the latest version from your graphics card manufacturer's website (NVIDIA, AMD, Intel).

Font Conflicts:

• Corrupted or incompatible fonts on your system can interfere with text input.
• Try temporarily disabling recently installed fonts.
• Try changing the font that capcut is using to a very basic font, like arial or times new roman.

Background Applications:

• Other applications running in the background might be conflicting with CapCut.
• Try closing unnecessary applications and see if the issue persists.

Firewall/Antivirus:

• Your firewall or antivirus software might be blocking CapCut's access to certain resources.
• Temporarily disable your firewall/antivirus (with caution) to see if it resolves the issue. If it does, add CapCut to your firewall/antivirus exceptions.

CapCut-Specific Issues:

• If the issue is limited to a specific project, the project file might be corrupted.
• Try creating a new project and see if the text input works.

CapCut Support:

Contact CapCut's customer support by accessing the developer team at [email protected]:

• Provide them with detailed information about the issue, including:
• Your operating system and version.
• Your CapCut version.
• Screenshots or screen recordings of the problem.
• Your account information.
• Details about your PRO subscription such as capcut ID and date of subscription 

By following the above steps you should be able to identify the issue and resolve the same.

I have the same problem.

same problem.. anyone got a solution please?

Finally found a solution, found that viet video (i dont undesrtand viet), but i could undersntad that is some bug with the windows language format. in my case, i am from brazil, i change everything on windows language configuratios to portuguese(brazil), restart the pc, and finally cap cut works well!!