They have been ignoring me for Weeks now. The support here told me to contact pro support, they asked me two times for things that I already provided ...

@admin Still waiting to hear back.

@admin This is getting out of hand, I can't even contact [email protected] as you suggested bc your system is blocking my replies from bein...

@admin Ok this worked for like a day or two, now none of your suggestions work anymore and the animations disappeared again, I lunched the app today a...

@admin Clearing cache worked. Thanks!

In my case removing cache data and re-running the program helped. So for Anyone else having the same issue. Try it.