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Templates button dissapeared

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(@Natalie Cross)
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Joined: 11 hours ago

There used to be a templates button on the bottom bar after crating a new project but it sometimes disappears. This time I can’t get it back! Please help! I need to include templates in my videos

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Posts: 406
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(@admin)
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Joined: 1 year ago

Hi,

CapCut's "Templates" button can sometimes disappear due to updates, region settings, or app glitches. Here are steps to troubleshoot and hopefully restore the Templates button in your CapCut app:

Step-by-Step Guide to Restore the Templates Button in CapCut

1. Ensure You're on the Home Screen

The Templates tab is accessible only from the Home screen.

  • Action: If you're inside a project, tap the back arrow to return to the Home screen.

2. Update the CapCut App

Using an outdated version might cause certain features to disappear.

  • Action:

    • Open the App Store (iOS) or Google Play Store (Android).

    • Search for CapCut.

    • If an update is available, tap Update.

3. Clear App Cache

Clearing the cache can resolve glitches that might hide features.

  • For Android:

    • Go to Settings > Apps > CapCut > Storage > Clear Cache.

  • For iOS:

    • Go to Settings > General > iPhone Storage > CapCut.

    • Tap Offload App, then reinstall it.

4. Check Region Settings

CapCut's Templates feature might be restricted in certain regions.

  • Action:

    • Open CapCut.

    • Go to Profile > Settings > Language & Region.

    • Change the region to United States or another major region.

    • Restart the app..

5. Use a VPN (If Necessary)

If changing the region doesn't work, a VPN can help access region-specific features.

  • Action:

    • Install a reputable VPN app.

    • Connect to a server in a region where Templates are available (e.g., the United States).

    • Open CapCut and check for the Templates tab.

6. Reinstall CapCut

Reinstalling ensures you have the latest version and can fix persistent issues.

  • Action:

    • Uninstall CapCut from your device.

    • Reinstall it from the App Store or Google Play Store.

    • Log in and check for the Templates feature.

Additional Tips

  • Access via TikTok: Some TikTok videos have a CapCut – Try this template label. Tapping this can open the template directly in CapCut

  • Use the Search Workaround

    If the Templates tab is missing, try this:

    • Tap the search bar at the top of the Home screen.

    • Search for something like “birthday,” “travel,” or any theme.

    • You’ll often get results with template thumbnails.

    • Tap any template > choose “Use Template” to open it directly.

For a video walkthrough, you might find this video helpful:

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