I am collaborating with another user and we are unable to join each other's Spaces. Every invitation we send to each other shows up "Cannot Submit - invitation is expired". We have sent countless ones at this point.
My collaborator had signed up for the Teams plan, and we were working just fine until about a week ago, when suddenly they could not see anything I had been working on (another post/another time on that matter). In order to troubleshoot, they removed me from the Space, and this is where we are now - unable to get me back in. We are losing time and money on this project, being at a stand still, and it is beyond frustrating.
I have poked around and tried the suggestions made in other posts, but to no avail. These include;
Making invite links from both the Web and App.
Email versions of invites, as well as copy/pasted ones.
Using a VPN at the same location.
Using the "join" link from a previously shared video.
Any suggestions would be **greatly*** appreciated
Hi,
As per our knowledge there doesn’t seem to be a definite known solution that fixes every “Space invite expired” problem in CapCut, but there are a few workarounds which you can try. Try each of these which will help narrowing down which might apply to you.
If you can provide a little more detail such as your device, version, etc, we will be happy to walk you through more specific steps.
CapCut Space / Teams behavior & limits
Below is from the CapCut’s official documents:
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You can create a Space, invite by link or by email.
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There are limits: up to 3 Spaces per user (including default) and up to 4 members per Space.
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Storage expansion when more members join (free upgrades) but only valid for limited time.
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Teams Plan gives collaborative tools (cloud Team Spaces, shared drafts), but Pro features may or may not automatically extend to all seats, depending on the subscription.
Some people in forums have noticed:
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The number of members you can actually invite/join seems lower than advertised in some cases, possibly due to trial period or region restrictions.
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“Expired” or “invalid” invites often happen when links are old, or when pending invites accumulate, or some back-end limit is exceeded.
Potential causes for “Invitation expired / cannot submit”
Given your description, these are the likely culprits:
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Invite link/session lifetime: The invite link might expire after some time. If you don’t act quickly, CapCut may auto-disable it.
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Pending invites crowding (too many invited users or pending invites): Sometimes pending invites / stale invitations must be cleared out. If there are too many pending, new ones may auto-expire or not function properly.
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Member limit reached: If the Space already has the maximum allowed members, additional invites might auto-expire or be rejected. The advertised capacity may not match actual (due to plan / trial / account restrictions).
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Subscription or “Teams / Pro” mismatch: If your collaborator has a “Teams” plan but maybe not full “Pro for all seats,” or there's a region/license issue, it might disable feature consistency (e.g. join invite expiry behavior).
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Account or device mismatch / logged-in state: Sometimes when you click an invite link while not correctly logged into the matching CapCut account (or using a different email vs link email), the system rejects/marks the invite as expired.
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App / Web version sync bug: The link created in Web vs App sometimes don't sync properly, or there is a delay or bug in the server side.
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Outdated app / cache / device version issue: If one user is on a version that is behind, or cache/cookies messing up, the invitation validation may fail.
Things you already tried, which are helpful:
You mentioned trying:
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Making invites both from Web and App
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Sending via email, copy/paste, etc
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Using VPN
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Using join link from previously shared video
Good as those eliminate many simple causes (link format, geo-lock, etc).
Suggestions from our side which you can try next:
Given all that, here are steps, in order, to see if we can resolve this:
| Step | What to do |
|---|---|
| A. Clear pending invites | If you can, from the Space owner or admin, go into the list of invites / members, remove/cancel all pending invites. This cleans slate. |
| B. Create brand new Space | Just for testing, create a fresh Space (maybe with a different name), make sure zero pending invites, then invite your collaborator immediately. Test with both link and email. |
| C. Ensure both are logged into correct accounts | Double check the email/account used for the invite matches the account they are using to accept. Log out and log back in just in case. |
| D. App version update / clear cache / reinstall | If either of you are on old app/web version, update. Also clear the app cache. Maybe try on a different device. |
| E. Time sensitivity | Once you send the invite, accept it promptly. See if a shorter time gap helps. |
| F. Contact CapCut Support (with logs/screenshots) | If none of the above help, collect as much info (device OS, region, plan type (Teams/Pro), whether invite is via link or email, timestamps) and send to CapCut support. Could be a bug or account-specific issue. |
| G. Check subscription / plan limits | Make sure the Teams plan your collaborator has indeed allows the number of seats, invites, shared Spaces as needed. Sometimes plans are region-locked or in trial phase with restrictions. |
If you can let us know additional points as below, we can suggest a more tailored workaround for this problem:
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Which device(s) you and collaborator are using (PC/Web/iOS/Android)
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Region or country
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What exact Plan type you have (Team Plan, Pro, etc), including if Plan has “Pro for all seats” or just collaboration features
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Rough timeline: when the issue started (you said about a week) whether something changed (app update, change in plan, etc)
With that we might be able to give more concrete steps.
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