Hi,

We can help you troubleshoot this CapCut “Couldn't sign in. Try again later” error is common and is caused by app glitches, server issues, or an account-related problem. Try the steps below (in order). One of these should fix your problem:

Basic Checks

• Check your internet connection

Switch between Wi-Fi and mobile data to see if it works on one network.

• Make sure CapCut servers aren’t down

CapCut sometimes has temporary outages. If it started suddenly and affects many users, waiting is the only fix.

Update or reinstall CapCut

Update the app

Go to Play Store / App Store → search CapCut → update.

If still not working, reinstall

1. Uninstall CapCut

2. Restart your phone

3. Reinstall CapCut

4. Try logging in again

This clears corrupted app data that often causes the login issue.

Clear CapCut Cache

Settings → Apps → CapCut → Storage → Clear cache + Clear data
Then try signing in again.

Try a different login method

If you originally used:

• Google

• TikTok

• Facebook

• Apple ID

• Phone number

Try logging in through the same method, or test another method to see if login works at all.

Check if your account was restricted

If you violated community guidelines or triggered an automated security check, CapCut/TikTok may temporarily block login. This usually lasts 24–72 hours but you mentioned 4–5 days, which is longer than normal.

Try logging in on another device

Use another phone or a computer CapCut Web

If it logs in there, your original device has the issue.

Contact CapCut technical support

Since it has been 4–5 days, you should report it:

[email protected]

Or through the app:

CapCut → Settings → Help Center → Report an issue

Include:

• Your account type (Google/TikTok/etc.)

• Username (if any)

• Device model

• Screenshot of the error