Hi,

We are sorry that you are dealing with this issue of a white/blank screen on the CapCut for months, especially when others at least see the logo and you don’t.

You are not alone as our other forum members have reported this issue, and this is very likely an Android 15 compatibility issue, not something you caused.

We will walk you through this step by step, starting with what matters most for your exact symptoms.

You said:

• Android 15

• Latest version installed

• Pure white blank screen

• No CapCut logo at all

• Happening for months

• Many users affected

This is because CapCut is failing to initialize its UI on Android 15 on certain devices/ROMs. When there’s no logo, it usually means:

• The app crashes before rendering

• Or WebView / graphics dependencies are failing

This is not a storage or login issue.

Most important fixes to do these in order

Update Android System WebView (VERY IMPORTANT)

CapCut depends on this, and on Android 15 this is the #1 cause of blank screens.

1. Open Play Store

2. Search Android System WebView

3. Update it

4. Also update Google Chrome (they share the engine)

5. Restart your phone

Even if WebView says “updated”, uninstall updates and update again.

Force-stop + clear only cache (not data yet)

1. Settings → Apps → CapCut

2. Force Stop

3. Storage → Clear Cache

4. Reboot

5. Open CapCut

Do NOT clear data yet (that can remove drafts).

Disable Game / App Boosters

If your phone has:

• Game Turbo

• App Booster

• Performance Mode

• RAM Expansion / Virtual RAM

Turn them OFF temporarily, then reboot.

These features break CapCut on Android 14/15 for many users.

Check permissions manually

Even if CapCut didn’t ask:

Settings → Apps → CapCut → Permissions

Enable:

• Storage / Media

• Photos & Videos

• Files

Then reboot.

If it still shows a blank white screen do these advanced but safe steps

Install a stable older version (this works for MANY Android 15 users)

The “latest” version is often the problem.

1. Uninstall CapCut

2. Download CapCut v11.x or early v12.x (ARM64) from a our APK site

3. Install it

4. Disable auto-update in Play Store

5. Open CapCut

Many Android 15 users have told us that this instantly fixes the blank screen.

Check if your phone ROM is the issue

Just let us know if your phone is:

• Samsung (One UI 6/7 beta)

• Xiaomi / HyperOS

• Realme / ColorOS

• Pixel (Android 15 beta or stable)

Some ROMs block CapCut’s rendering engine unless patched by CapCut developers themselves.

Important points to remember

• This is NOT:
  • Your storage
  • Your internet
  • Your account
  • Something you did

It is a known CapCut + Android 15 incompatibility bug, and CapCut has been slow fixing it. However, you can expect a fix to come in the next update given that current version is 16.3.0. So wait for the 16.4 version to be released.

We can help you further

Post your below details as a reply to this thread:

1. Phone model

2. Brand

3. Android 15 stable or beta

4. Does any CapCut version ever open, even once?

We will give you a device-specific fix next.