CapCut is not letting me export

Hi,

Yes that is a problem within CapCut especially for a short video. Here are several troubleshooting steps to help you fix the CapCut export/transcoding error, even with a good internet connection:

1. Clear Cache (on PC or Mobile)

Sometimes, corrupted or overloaded cache files can cause export/transcode issues.

• PC:

  • Open CapCut.

  • Go to Settings (top right corner).

  • Click Clear Cache.

• Mobile:

  • Go to App Settings > Storage > Clear Cache.

  • Do not clear data unless you’ve backed up your projects to the cloud.

2. Turn Off Hardware Acceleration (on PC)

Hardware acceleration can conflict with certain devices or GPUs.

• Go to Settings > Performance > Turn Off Hardware Acceleration.

• Restart CapCut and try exporting again.

3. Try Offline Export (If on PC)

If you're on CapCut PC, it might be trying to process the video via cloud servers.

• Disconnect from the internet after loading the project.

• Try exporting the video offline.

• This forces CapCut to use local resources instead of cloud transcoding.

4. Change Export Settings

Sometimes a particular resolution or codec setting causes failure.

• Try changing:

  • Resolution to 1080p or lower

  • Frame rate to 30 fps

  • Bitrate to Standard

• Also try exporting without any filters, effects, or AI tools, just for testing.

5. Export Without Your Face (AI Tools Conflict)

Since you mentioned it's a selfie video, check:

• Are you using CapCut’s AI effects, face-tracking, beauty filters, or AI-based captioning?

  • If yes, disable them temporarily and try exporting a copy of the project without those.

6. Use "Save to Draft" + New Project

• Save your project.

• Create a new project and import the exported draft as a video.

• Try exporting that new project — sometimes this helps bypass corrupt settings.

7. Update or Reinstall CapCut

• Check for updates (especially on PC, older versions can be buggy).

• If nothing works, back up your projects to the CapCut Cloud (Pro feature), then uninstall and reinstall CapCut.

8. Storage Space:

• Device Storage: Even a short video needs temporary space for transcoding and the final export. Check your device's available storage. If it's low, delete unused apps, old files, or move media to cloud storage/an external drive.

• CapCut Cache: Accumulated cache data can cause glitches.

  • Android: Go to Settings > Apps > CapCut > Storage & Cache, then tap "Clear Cache."

  • iPhone: Uninstalling and reinstalling the app usually clears the cache (your cloud-stored projects should remain).

  • PC/Mac: In CapCut, go to Settings, then the "Project" or "Performance" tab, and look for an option to clear cache or proxy files

9. Project-Specific Issues:

• Problematic Clip/Element: Sometimes, a specific clip, image, effect, transition, or audio element in your timeline can be corrupted or incompatible, causing the export to fail.

  • Isolate the issue: Try exporting smaller sections of your video. If one section fails, you can narrow down the problematic element.

  • Remove and re-add: Once you identify a potential problematic element, try removing it and then re-adding it.

  • Simplify effects/transitions: If you've used many complex effects or transitions, try simplifying them or removing them temporarily to see if that allows the export. Some advanced features, especially after updates, might suddenly require a "Pro" subscription.

• Corrupted Project File: In rare cases, the entire project file can become corrupted.

  • Duplicate the project: Try duplicating your project and exporting the duplicated version.

  • Recreate the project: As a last resort, if the video is very short, you might consider recreating it in a new project.

If All Fails: Try Manual Workaround

1. Record your screen while previewing the video.

2. Use a screen recording tool (like OBS Studio or Xbox Game Bar).

3. Trim the recording and use it instead — a temporary fix if the export fails completely.

4. Exporting in sections: If your video has distinct parts, you could try exporting them individually and then stitching them together in another simple video editor if needed.

Contacting CapCut Support: If the issue persists after trying all these troubleshooting steps, it might be a more specific bug. Reaching out to CapCut's official support is the next best step.

Given your video is very short (<20 seconds), the most probable causes are insufficient storage, a problematic element within the video, or a temporary app glitch. Start with checking storage and clearing the cache.