Slide Left/Right/Up...
 
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Slide Left/Right/Up/Down animations missing

43 Posts
6 Users
2 Reactions
11.7 K Views
Posts: 1
 Sam
(@Sam)
Joined: 8 months ago

I had the same issue when everyone else, then it started working again, guess what, as of now it doesnt work again, I dont know if im the only one. Capcut said they dont refund digital products and when I asked if I can get next month for free they never replied 🙂 Great application, dont know what is so hard in making it working properly, we are not living in 2010


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Posts: 2
 sgg
(@sgg)
Joined: 8 months ago

Fix this issue. I was hoping the you would fix this in your next update but the problem previals and I have been delaing with this problem for roughly 1.5-2 months now having to manually keyframe those in animations. Easy to say use VPN. Do I need to pay for another VPN subscription just to use Capcut now?


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Posts: 7
 AFR
Topic starter
(@afr)
Active Member
Joined: 10 months ago

They have been ignoring me for Weeks now. The support here told me to contact pro support, they asked me two times for things that I already provided and then ghosted me.

They asked for a video of the issue (which keep in mind I sent them previously using the feedback option as they asked) and no reply.

They don't give a shit about paying customers.


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Posts: 0
(@Anonymous)
Joined: 1 second ago

What worked for me: open an old project where I had that animation, click on a scene that had the animation, animations tab and adding it to favorite. 


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