If I buy a new CapCut subscription, will it be added to my existing one or will it start from scratch?
Hi,
If you purchase a new CapCut subscription while your current one is still active, the new subscription will not automatically extend your existing plan. Instead, it will initiate a separate subscription period. This could potentially lead to overlapping subscriptions, especially if you are upgrading or changing plans.
CapCut's official guidance suggests that if you have auto-renewal enabled, your subscription will automatically renew before it expires. However, it doesn't specify whether purchasing a new subscription manually will extend the current one or start anew. Therefore, to avoid any confusion or potential double billing, it is advisable to wait until your current subscription expires before purchasing a new one.
If you encounter any issues or have made an incorrect or duplicate purchase, we recommend clicking the "Report a problem" through the purple button in the bottom right corner of the CapCut app with details of your subscription order and member ID. Alternatively, you can reach CapCut subscription support at [email protected] or [email protected], and they will process your request as soon as possible.
Additionally, be aware that CapCut has recently adjusted its pricing structure. The Pro plan has increased from $9.99/month to $19.99/month, and a new Standard tier has been introduced at the original Pro price point . If you're considering switching plans, ensure you're aware of these changes to make an informed decision.
If you need assistance managing your subscription or have further questions, feel free to ask!
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